Yes, you can edit your published ads anytime. Updating titles, descriptions, prices, and photos helps keep your listings fresh and accurate.

Why edit your ad?

Common reasons to update:

Price Changes

• Reduce price to attract more buyers
• Mark as "Price reduced 20%"
• Respond to market conditions

New Information

• Additional photos taken
• Better description written
• Specifications clarified
• Accessories added/removed

Status Updates

• "Still available"
• "Pending sale"
• "Sold - thank you!"
• Renewed availability

Corrections

• Typos in title/description
• Wrong category
• Incorrect specifications
• Contact details updated

Improvements

• Better photos
• More compelling title
• Enhanced description
• Category optimization

Regular editing keeps ads performing.

How to edit your ad

Accessing the editor:

1Log in to SnapSellGo

2Find "my ads" or "manage listings"

• Main menu My Account My Ads
• Dashboard Active Listings
• Marketplace Your Listings filter

3Locate your ad

• Shows active, pending, expired ads
• Click ad title or "Edit" button/icon

4Enter editing mode

• Same interface as posting
• Current content pre-filled
• Changes highlighted or marked

5Make your edits

• Update title, description, price, photos
• Change category if needed
• Adjust location or contact info

6Save changes

• "Update Ad" or "Save Changes" button
• Confirm changes applied
• Preview before publishing

What you can edit

Editable fields:

Title

Description

Price

PHOTOS (add, replace, delete, reorder) CATEGORY (may reset views)

Location

Contact Methods

Condition

Specifications

Inclusions

Some fields may have limits:

• Category changes: May reset ad position
• Photo limits: Cannot exceed maximum
• Title length limits

What you cannot edit (usually)

Locked fields:

Seller Information

• Your profile details
• Username, contact preferences

Timestamp

• Original posting date
• Views count (resets on major edits)

Completed Transactions

• Sold status
• Reviews/ratings
• Transaction history

Advanced Features

• Promoted/featured status (may be lost)
• Renewal dates
• Points spent on boosting

Contact support for locked field changes.

Editing limitations and cooldowns

Platform restrictions:

Edit Frequency

• Some platforms limit edits per day
• Anti-spam measure
• Wait 1-2 hours between major edits

Major Edits

• Title/category change: Resets ad position to bottom
• New photos: Refreshes listing
• Price change: Notifies watchers (some platforms)

Minor Edits

• Grammar corrections
• Small description updates
• Photo reorder
• Usually don't reset position

BEST PRACTICE: Minor edits anytime, major edits strategically.

When to edit your ad

Optimal timing:

IMMEDIATELY AFTER POSTING (first 24 hours)

• Fix typos, add photos
• Improve title before views accumulate
• Correct category if wrong

AFTER 3-7 DAYS (low response)

• Price reduction
• Better photos
• Enhanced description
• Renew/bump if available

Weekly Maintenance

• "Still available"
• Respond to market (competitors lowering prices)
• Freshen up listing

Before Expiration

• Final price drop
• "Must sell - moving!"
• Last chance to attract buyers

Price change strategies

Effective pricing edits:

Initial Price (Day 1-3)

• Set slightly high to allow negotiation
• Attract serious inquiries

PRICE DROP 1 (Day 4-7)

• Reduce 10-15%
• Update title: "Price Reduced - [New Price]"
• Refresh interest

PRICE DROP 2 (Day 8-14)

• Reduce another 10-20%
• "Final Price - Must Sell!"
• More aggressive discount

Sold Status

• Mark as sold when transaction complete
• "SOLD - Thank you!"
• Prevents further inquiries

Updating photos after posting

Improving visuals:

Add New Photos

• Better lighting/angles
• Additional detail shots
• Size reference photos

Replace Poor Photos

• Delete blurry/dark photos
• Upload clearer versions
• Same process as initial upload

When To Update

• First 24 hours: Improve thumbnail
• After cleaning item
• Found better background
• Added accessories

IMPACT: New photos often refresh ad position.

Title improvements

Better click-through:

ORIGINAL: "Phone for sale" UPDATED: "iPhone 14 Pro Max 256GB - Like New 18,500 THB"

ORIGINAL: "Sofa" UPDATED: "IKEA Kivik 3-Seater Grey - Excellent 4,500 THB"

When To Change Title

• Made it too vague initially
• Price changed significantly
• Added key details you forgot
• Better keywords research

Note: Title changes often reset ad position.

Description enhancements

Make it sell:

Add Details

• Specifications you forgot
• Condition clarifications
• Buyer questions answered preemptively
• Urgency ("Moving sale!")

Improve Structure

• Add paragraphs, bullet points
• Better formatting
• Call-to-action

Example Improvement:

Before: "Good condition laptop. 10,000 THB." After: "Dell XPS 13 2021 i5 16GB 512GB SSD - Excellent condition. Battery 95%. Includes charger. 10,000 THB pickup Sukhumvit."

Status updates

Keep buyers informed:

Still Available

• Add to title or description top
• "10/15/2026 - Still available!"
• Reassures serious buyers

Pending Sale

• "Pending sale - first payment secures"
• Reduces competing offers
• Shows seriousness

Sold

• "SOLD - Thank you for your interest!"
• Clean closure
• Prevents spam inquiries

Relisted

• "Relisted due to flaky buyer"
• Explains why back on market

Repositioning effects

What resets your ad:

MAJOR EDITS (reset to bottom)

• Category change
• Title change
• New photos (sometimes)
• Price change >20%

MINOR EDITS (stay in position)

• Grammar fixes
• Small description additions
• Photo reorder
• Contact info update

Strategy

• Minor edits frequently (stay visible)
• Major edits strategically (when refreshing needed)
• Time major edits for peak viewing hours

Editing multiple ads

Bulk management:

My Ads Dashboard

• Shows all your active ads
• Bulk actions (delete, pause)
• Quick edit links

Best Practice

• Edit your top 3 performing ads first
• Focus on ads with views but no sales
• Lowest performing: Major overhaul or delete

Frequency

• Check/edit weekly
• Respond to performance
• Fresh ads perform better

When NOT to edit

Strategic restraint:

Don't Edit If:

• Ad has recent strong interest
• About to close sale
• Already at bottom of listings (edit anyway)
• Minor typos (fix them)

Perfect Storm

• Just edited + price drop + peak hours = maximum visibility
• Time your edits carefully

Troubleshooting editing issues

Common problems:

Can't Find Edit Button

• Check "My Ads" section
• Look under your username menu
• May be "Manage Listings"

Edit Won't Save

• Required fields empty
• Photo upload failed
• Internet issue, refresh

Lost Changes

• Always click "Save" before leaving
• Some platforms auto-save
• Note major changes first

Ad Position Reset Unexpectedly

• Any major edit resets position
• Normal platform behavior
• Strategic, not a bug

Permission Denied

• Someone else managing account
• Account suspended
• Contact support

IMPORTANT: You can edit published ads anytime via "My Ads" click Edit. Update price, photos, description, title, or category as needed. Major edits (title, category, big price change) reset your ad position to bottom. Minor edits don't affect position. Edit frequently to keep ads fresh – weekly maintenance recommended.

BEST PRACTICE: Edit your ads weekly: reduce price 10-15% after 3-7 days if no sales, add "Still available" or "Price reduced", upload better photos, enhance description with buyer questions answered. Time major edits (title/category change) for peak hours (evenings/weekends). Always preview before saving. Mark as "SOLD" immediately when transaction complete.

NEED HELP? If you can't find your ads, edit won't save, changes disappear, ad position reset unexpectedly, or need advice on what to edit for better performance, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Strategic multi-posting increases visibility but has limits to prevent spam. Learn platform rules, best practices, and alternatives for maximum reach.

Platform policy: Multiple postings

Official guidelines:

Same Ad, Different Categories

• Allowed (with limitations)
• Maximum 3 categories per item
• Must be genuinely relevant to each category
• Example: Bike Bicycles + Sports Equipment

Same Ad, Different Cities

• Limited allowance
• Same city: 1 ad only
• Nearby cities: Maximum 3 total
• Must specify pickup/delivery for each

DUPLICATE ADS (identical)

• Strictly prohibited
• Same title, photos, description
• Results in removal + warnings
• Anti-spam policy

Multi-category posting rules

When allowed:

Legitimate Multi-Category Items

• Laptop Electronics + Office Equipment
• Sofa bed Furniture + Home + Sleep
• Bike Vehicles + Sports
• Camera Electronics + Photography Services

Rules

• Maximum 3 categories total
• Different primary photos per ad recommended
• Vary title slightly per category
• "MacBook Pro - Office Use" vs "MacBook Pro - Student"

Violations

• Gaming console Electronics + Toys + Furniture (no)
• Repetitive low-effort crossposting

Multi-city posting rules

Geographic limits:

LOCAL PICKUP (Recommended)

• Same city/region: 1 ad only
• Prevents duplicate spam

MULTI-CITY ALLOWED (Delivery)

• Pickup city + 2 delivery cities maximum
• Must offer delivery to other cities
• Specify delivery cost per city
• Example: Bangkok pickup + Chiang Mai delivery

International

• Generally not allowed
• Shipping internationally: Single ad
• Specify worldwide shipping

Step-by-step: Legitimate multi-posting

How to do it right:

METHOD 1 – Duplicate & Customize

1Post first ad in primary category/city

2Copy successful ad

3Customize for second category

• Slightly different title
• Category-specific description
• Different lead photo

4Post second ad

5Repeat maximum 2 more times

METHOD 2 – Platform Multi-Category (if available)

• Single ad, multiple category tags
• One management interface
• Easier compliance

Best practices for multi-posting

Maximize reach safely:

Customize Each Posting

• Title: "Bike for Commuting - Sukhumvit" vs "Bike for MTB Trails"
• Description: Category-relevant details
• Photos: Lead with category-specific shot

Limit To 3 Maximum

• 1 primary + 2 secondary
• More = spam risk
• Quality > quantity

Monitor Performance

• Which category gets responses?
• Delete underperformers
• Focus on winners

Delivery-focused multi-city posting

Shipping strategy:

Local + Delivery Cities

• Primary: Bangkok pickup
• Secondary: Chiang Mai delivery 500 THB
• Tertiary: Phuket delivery 800 THB

Description Template

• "Bangkok pickup FREE"
• "Chiang Mai delivery: 500 THB (Kerry Express)"
• "Nationwide shipping available"

Carrier Partnerships

• Kerry, Flash Express, Thailand Post
• Pre-calculate shipping costs
• Buyer pays shipping

When multi-posting is NOT allowed

Red flags:

Spam Duplicates

• Identical title, photos, description
• No legitimate reason for multiple categories
• Mass crossposting

Local Duplicates

• Same scooter in Bangkok 3x
• No delivery offered
• Clear spam attempt

Prohibited Categories

• Services in For Sale categories
• Vehicles in Electronics
• Irrelevant crossposting

Penalties

• Ad removal
• Account warning
• Temporary posting ban
• Permanent suspension (repeated)

Alternatives to multi-posting

Smarter reach:

Better Photos &Amp; Titles

• Single well-optimized ad outperforms
• 5 great photos > 3 mediocre crossposts

Featured/Promoted Ads

• Single ad, maximum visibility
• Top of category
• Worth more than multiple listings

Wanted Ads

• Post "Wanted: Mountain Bike"
• Let sellers find you

Social Profile Posts

• Share ad link to community
• Targeted audience
• No spam risk

Monitoring multi-post performance

Track ROI:

Spreadsheet Tracking

| Ad # | Category | City | Views | Messages | Status | |------|----------|------|-------|----------|---------| | 1 | Bicycles | BKK | 250 | 8 | Sold | | 2 | Sports | BKK | 45 | 0 | Delete |

Focus On Winners

• Scale successful categories
• Drop zero-response crossposts
• Refine targeting

Managing multiple listings

Dashboard organization:

Label System

• "Bike - Primary", "Bike - Secondary"
• Easy identification

Bulk Actions

• Pause/delete underperformers
• Renew winners simultaneously

Rotation Strategy

• Let one expire while others active
• Stagger renewals/bumps
• Continuous coverage

Compliance checklist

Avoid violations:

Multi-Post Checklist

• Maximum 3 total postings
• Different titles per ad
• Category genuinely relevant
• Delivery offered for multi-city
• No identical duplicates
• Vary lead photos

TEST: Would a moderator approve this crossposting?

Platform-specific limits

Typical allowances:

Free Accounts

• 3 categories max per item
• 1 city + 2 delivery cities
• 10 active ads total

Premium Accounts

• 5 categories max
• Unlimited cities (delivery)
• 50 active ads
• Priority moderation

Verification

• Check your account dashboard limits
• Account settings Posting limits
• Contact support for clarification

Geographic targeting tips

City strategy:

PRIMARY CITY (80% effort)

• Your pickup location
• Best photos, description
• Competitive pricing

SECONDARY CITIES (15% effort)

• Nearby major cities
• Higher delivery price
• Simplified description

TERTIARY (5% effort)

• Distant cities
• Standard delivery quote
• Minimal customization

Performance optimization

Beyond multi-posting:

Single Ad Perfection

• 10x better than 3 mediocre crossposts
• Master 1 listing vs scattershot approach

A/B Testing

• Test titles across crossposts
• Winning title all future ads
• Photo variations

Seo Optimization

• Keywords in title/description
• Buyer search terms
• Single optimized ad beats multiples

Troubleshooting multi-posting

Common issues:

Ads Removed As Duplicates

• Too similar content
• Delete one, improve other
• Appeal to support if legitimate

Low Performance Across Postings

• Fundamental ad issues (price, photos)
• Fix original before crossposting
• Single great ad > multiple poor

Exceeded Limits

• Cannot post more crossposts
• Wait 24h or delete one
• Upgrade to premium

Category Rejection

• Not genuinely relevant
• Choose more appropriate categories
• Single focused category better

IMPORTANT: You can post the same ad in up to 3 relevant categories (must customize title/photos) or 1 pickup city + 2 delivery cities. Identical duplicate ads are prohibited (removal + warnings). Customize each posting slightly and limit to maximum 3 total.

BEST PRACTICE: Post in primary category with maximum effort (best photos, description). Add 1-2 secondary categories only if genuinely relevant, customizing title/photos for each. For multi-city, offer delivery with clear costs. Monitor performance and delete underperformers. Single perfect ad often outperforms multiple average crossposts.

NEED HELP? If ads removed as duplicates, exceeded posting limits, unsure if categories relevant, multi-posting not working, or need strategy for maximum reach, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

SnapSellGo ads have a standard lifespan but can be renewed or extended. Understanding ad duration helps you plan your selling strategy effectively.

Standard ad duration

Default expiration:

Free Ads

• 30 days active (4 weeks)
• Automatically expires after 30 days
• Moves to "Expired" or "Archive" section
• Can renew immediately

Premium/Paid Ads

• 60 days active (8 weeks)
• Longer visibility for paid promotion
• Higher positions in listings

Category Variations

• Vehicles/Property: 60 days (high value)
• Electronics/Services: 30 days
• Free Items/Community: 14 days (high turnover)

Starts counting from publish date.

What happens when ads expire

Automatic process:

Expired Status

• Ad moves to "Expired Ads" section
• No longer visible in active marketplace searches
• Buyers cannot contact you through expired ad
• Still accessible via direct link (limited time)

Notification

• Email notification: "Your ad has expired"
• Dashboard shows expired listings
• Renewal reminder

Data Preservation

• All your ad data preserved
• Photos, description, messages intact
• Can renew with same content
• No need to recreate from scratch

Viewing your ad status

Tracking active/expired:

My Ads Dashboard

• Active (green): Still visible, counting down
• Expired (grey): No longer searchable
• Pending (yellow): Awaiting moderation
• Sold/Closed (red): Manually marked

Expiration Countdown

• Shows "X days remaining"
• Dashboard warning at 3 days left
• Email reminders at 7 and 1 day remaining

Filters

• Active only
• Expired only
• All ads
• By category/date

How to renew an expired ad

Keep selling:

RENEW PROCESS (3 methods)

METHOD 1 – Dashboard Renew

1Go to my ads expired

2Click "renew" next to ad

3Confirm renewal

4Ad returns to active listings

METHOD 2 – Repost as New

• Slightly edit title ("Relisted")
• Publish as new ad
• Fresh 30-day lifespan
• Good for major updates

METHOD 3 – Contact Support

• For bulk renewals
• Premium ad renewals
• Technical issues

Renewal Limits

• Free renewals: Unlimited
• May have cooldown (24h between renewals)
• Paid ads: Follow package terms

Renewal benefits

Why renew works:

Fresh Visibility

• Renewed ads appear at top of category
• Bypasses chronological sorting
• New 30-day countdown

Same Data

• No need to re-enter information
• Photos, description preserved
• Conversation history maintained

Buyer Confidence

• "Relisted due to time-wasters"
• Shows seller is serious
• Renewed ads perceived as fresh

Bumping vs renewing

Position refresh options:

RENEW (expired ads)

• Full 30-day extension
• Top of category
• Free

BUMP (active ads)

• Move existing ad to top
• 7-day refresh (not full renewal)
• May cost points/small fee
• Multiple bumps allowed

When To Use Each:

• Expired Renew (free, full lifespan)
• Still active but buried Bump (quick refresh)

Ad lifespan strategies

Maximize selling time:

Strategy 1 – Single 30-Day Push

• Perfect ad, competitive price
• Let run full 30 days
• Renew only if still unsold

Strategy 2 – Multiple 14-Day Cycles

• Price drop each renewal
• "Week 2: Price Reduced!"
• Fresh listings each time

Strategy 3 – Event-Driven

• Renew before weekends
• Peak buying periods
• Holidays, paydays, month-end

Auto-renewal options

Set it and forget it:

PREMIUM FEATURE (if available)

• Auto-renew every 30 days
• Until manually stopped or sold
• Continuous top positioning
• Monthly fee or points

Manual Control Recommended

• Monitor performance first
• Adjust price/strategy between renewals
• More effective than blind auto-renew

Monitoring ad performance

Track effectiveness:

Dashboard Metrics

• Views (total, last 7 days)
• Messages/Inquiries
• Favorites/Saves
• Days active

Performance Thresholds

• 100+ views, 5+ messages Good ad, let run
• 50 views, 0 messages Edit/price drop
• 10 views, 0 messages Renew or delete

Renew Decision Matrix

Views | Messages | Action 100+ | 5+ | Let run/renew later 50-99 | 1-4 | Price drop + renew 10-49 | 0 | Major edit + renew <10 | 0 | Delete or relist

Expired ad recovery

Get back online:

RECENTLY EXPIRED (within 7 days)

• Renew immediately
• Retains conversation history
• Buyers may still remember

LONG-EXPIRED (30+ days)

• Repost as new with updates
• "Back by popular demand"
• Fresh start, new audience

Lost Ads

• Contact support with title/details
• May recover from backups
• Usually 30-day retention

Multiple ad management

Handling volume:

Bulk Actions

• Select multiple expired ads
• Renew all at once
• Delete inactive listings

Prioritization

• Renew high-performers first
• Delete zero-performance ads
• Edit medium-performers

Daily Routine

• Morning: Check new messages
• Evening: Review performance, renew/edit
• Weekly: Clean up expired listings

Category-specific durations

Tailored expectations:

LONG DURATION CATEGORIES (45-60 days)

• Vehicles (high value, complex sale)
• Property (rentals, sales)
• Business equipment

MEDIUM DURATION (30 days)

• Electronics, furniture
• Services, jobs

SHORT DURATION (14-21 days)

• Free items (quick pickup)
• Clothing, small items
• Community events

Paid extension options

Boost longevity:

Premium Packages

• 60-day ads (double duration)
• Unlimited renewals
• Priority positioning

POINTS SYSTEM (if available)

• Spend points to extend 7/14/30 days
• Bundle discounts
• Track point balance

Value Calculation

• Free ad: 30 days
• Premium: 60 days + top position
• ROI: Higher price + faster sale

Deletion vs expiration

Strategic choices:

Let Expire

• Automatic, no action needed
• Data preserved for renewal
• Clean dashboard

Manual Delete

• Immediately removes from marketplace
• For sold items, wrong category
• Cannot recover (unlike expired)

When To Delete

• Definitely sold
• Completely wrong information
• Violates terms
• No longer relevant

Renewal checklist

Before renewing:

Performance Review

• 50+ views? Keep as-is
• Few views? Price drop 10-15%
• No messages? Better photos/title

Content Update

• "Relisted 10/15/2026"
• Fresh urgency ("Must sell!")
• Answer common buyer questions

Market Check

• Competitor prices
• Demand still there?
• Seasonal relevance

Ready To Renew

IMPORTANT: Free SnapSellGo ads stay active for 30 days, then automatically expire and move to "Expired" section. Premium ads last 60 days. Renew expired ads via My Ads dashboard for free – they return to top of listings with new 30-day lifespan. Ads with 100+ views/5+ messages perform well; renew strategically.

BEST PRACTICE: Let good ads (100+ views, 5+ messages) run full 30 days. Edit low-performers (50 views, 1-4 messages) with 10-15% price drop + "Price Reduced". Renew weekly during peak hours (evenings/weekends). Delete zero-performance ads. Check dashboard daily, renew before full expiration. Time renewals for maximum visibility.

NEED HELP? If ads aren't expiring correctly, can't find expired ads, renewal not working, need performance analysis, or have questions about optimal renewal strategy, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Buyers have multiple ways to contact you safely through platform messaging. Learn all contact methods, response best practices, and privacy protection.

Primary method: Platform messaging

Safest communication:

Message Button

• Every ad has "Contact Seller" or "Send Message"
• Pre-populated with ad title
• Anonymous until seller replies

Features

• Built-in chat interface
• Photo attachments
• Voice notes (some platforms)
• Message templates

Advantages

• Platform mediation available
• All conversations recorded
• Spam filtering
• Mobile app notifications

Alternative: Quick questions

Instant engagement:

Message Templates

• "Is this still available?"
• "Can you ship to Chiang Mai?"
• "What's your best price?"
• Custom quick replies

Quick Reply Buttons

• Yes/No availability
• Price negotiation
• Shipping options
• Meeting arrangements

Seller phone number display

Controlled visibility:

Optional Phone Display

• Seller chooses: Show/Hide phone
• Show: Instant call/text capability
• Hide: Forces platform messaging first

When To Show Phone

• Serious buyer (multiple messages)
• Local pickup confirmed
• High-value transaction
• After building trust

Platform Call Button

• Click-to-call (hides number)
• Recorded for safety
• Call credits (some platforms)

Email contact

Secondary option:

Email Button

• "Email Seller" link
• Auto-populates subject/body
• Seller email protected until reply

Use Cases

• Detailed inquiries
• Contract/documents
• International buyers
• Backup communication

WhatsApp/Line integration

Popular Thailand:

Direct Links

• Seller adds WhatsApp/Line QR
• Buyer scans/adds instantly
• Profile verification preferred

Platform Integration

• WhatsApp Web in platform
• Message forwarding
• Safety maintained

Meeting arrangements

From messages to meetup:

Scheduling Messages

• "Available Saturday 2pm?"
• "Meet at BTS station?"
• Public location suggestions
• Bring friend policy

Confirmation

• Screenshot conversation
• Share location pin
• Payment receipt (if deposit)

Response best practices

Convert inquiries to sales:

Response Time

• <1 hour: 80% conversion
• <4 hours: 60% conversion
• >24 hours: 20% conversion

Quality Responses

• Answer all questions specifically
• Include next steps
• Offer alternatives
• Build urgency

Template Library

• Availability updates
• Pricing flexibility
• Shipping quotes
• Meeting confirmation

Managing multiple inquiries

Volume handling:

Message Organization

• Pin serious buyers
• Archive spam/low-interest
• Bulk reply templates
• Priority queue

Inquiry Status

• Interested Respond immediately
• Price haggling Negotiate
• Tire kickers Polite delay
• Scams Report/block

Privacy and safety

Protect information:

Never Share Prematurely

• Home address After payment
• Bank details Use platform escrow
• ID documents Verified sellers only
• Family info Never

Platform Protection

• Messages encrypted
• IP tracking available
• Account verification badges

Escalation process

When communication fails:

No Response From Seller

• Reminder message (24h)
• Platform mediation request
• Leave feedback after 72h

Seller Unresponsive

• Report to support
• Refund request (escrow)
• Negative feedback

International communication

Cross-border:

Language Support

• English/Thai auto-translate
• Google Translate integration
• Common phrases templates

Time Zones

• Thailand +7 hours
• Response windows specified
• Auto-timezone detection

Currency Conversion

• THB primary
• USD/EUR quotes available
• Live exchange rates

Mobile vs desktop messaging

Platform experience:

MOBILE APP (Recommended)

• Push notifications
• Quick replies
• Voice messages
• Location sharing

Desktop

• Larger photos
• Template library
• Bulk operations
• Message history search

Message templates for sellers

Ready-to-use:

Availability

• "Yes, still available! Best price 8500 THB."
• "Sorry, just sold. Similar item coming soon."

Pricing

• "Best price 8500 cash. Can do 8300 bank transfer."
• "Price firm but free delivery in Bangkok."

Shipping

• "Bangkok free pickup. Chiang Mai 350 THB Kerry."
• "Nationwide Flash Express 250 THB."

Meeting

• "Meet Saturday 10am at CentralWorld Gate 3."
• "Public BTS station preferred. Bring cash."

Buyer communication tips

Seller perspective:

Anticipate Questions

• Price negotiable?
• Condition/details?
• Delivery options?
• Warranty/receipt?

Proactive Info

• Include in description first
• FAQ section in ad
• Pre-answer common questions

Urgency Messages

• "Second interested buyer."
• "Holding for 2 hours."
• "Cash deal today discount."

Troubleshooting messaging

Common issues:

Messages Not Delivered

• Seller blocked you
• Spam filter
• Check message status

No Notifications

• App notifications disabled
• Check spam/promotions folder
• Platform status page

Contact Button Missing

• Ad expired/removed
• Seller privacy settings
• Technical glitch refresh

IMPORTANT: Primary contact = platform messaging ("Contact Seller" button, anonymous/safe). Phone/Email/WhatsApp after trust built. Respond <1h for 80% conversion. Use templates for speed.

BEST PRACTICE: Enable messaging notifications. Respond <1h with specific answers + next steps. Use quick reply templates. Show phone after 2-3 serious messages. Public meetups. Pin serious buyers.

NEED HELP? Messages not delivering, no notifications, contact button missing, unresponsive sellers, international communication issues, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Photos are the #1 factor in ad success – ads with photos receive 5-10x more responses than those without. Here's how to add high-quality photos that sell.

Why photos are essential

The impact of photos:

Response Rates

• Ads with 3+ photos: 5-10x more inquiries
• Ads with 1 photo: 3x more responses
• No photos: 90% fewer responses
• Buyers skip text-only ads

Trust Building

• Photos prove item exists
• Shows condition honestly
• Builds confidence in seller
• Serious buyers expect photos

Search Results

• Photos make your ad stand out in listings
• Color thumbnails attract clicks
• First impression determines if they read description

Buyer Behavior

• 80% of buyers want to see item before contacting
• Photos answer basic questions (size, condition)
• Reduces time-wasting inquiries

Photos = faster sales at better prices.

Photo requirements

Technical specifications:

File Format

• JPG or PNG only
• No HEIC, TIFF, RAW files
• Convert if needed

File Size

• Maximum 5MB per photo
• Recommended 1-3MB
• Compress large files if necessary

Dimensions

• Minimum 800x600 pixels
• Recommended 1200x900+ pixels
• Square photos work well for thumbnails

Quantity

• Minimum: 1 photo (required)
• Recommended: 3-5 photos
• Maximum: 8-12 photos (platform dependent)

Step-by-step: Adding photos

Upload process:

1Start creating or editing your ad

2Find photo upload section

• "Add Photos" or "Upload Images" button
• Usually below title/description
• Camera icon or photo placeholder

3Click "choose files" or "select photos"

• Opens file browser
• Multi-select photos (Ctrl+click or Cmd+click)
• Select 3-5 best photos

4Upload process

• Progress bar shows upload status
• Wait for all photos to complete
• Failed uploads show error

5Arrange photos

• Drag and drop to reorder
• First photo = main thumbnail (choose best overall shot)
• Delete unwanted photos (trash icon)

6Preview photos

• Check they display correctly
• Verify no upload errors
• Save/publish ad

First photo: The thumbnail

Main listing image:

Importance

• Only photo visible in search results
• Determines if buyers click your ad
• Makes or breaks first impression

Thumbnail Best Practices

• Best overall view of item
• Clean background
• Good lighting, in focus
• Shows main features
• No clutter or distractions

Examples:

• Electronics: Front view with screen on
• Furniture: Straight-on angle showing entire piece
• Vehicle: Front 3/4 angle
• Clothing: Full body mannequin or flat lay

Additional photos (2-5 recommended)

Support the thumbnail:

Angle Shots

• Photo 2: Side view
• Photo 3: Back view
• Photo 4: Top/down view
• Photo 5: Detail close-up

Condition Photos

• Any scratches, wear, damage
• Imperfections (be honest)
• Builds trust when disclosed

Feature Photos

• Key selling points
• Ports, buttons, logos
• Size reference (ruler, hand)

Accessories

• Cables, remotes, manuals
• What's actually included
• Original packaging

Photo composition tips

Professional quality:

Lighting

• Natural daylight best (near window)
• Avoid flash (harsh shadows)
• Overcast day = perfect soft light
• Indoor: Multiple lamps from different angles

Background

• Plain, neutral background
• White sheet works well
• Remove clutter, distractions
• Outdoor: Clean natural background

ANGLE & PERSPECTIVE

• Eye level or slight angle
• Avoid extreme angles
• Multiple perspectives
• Show scale with common object

Cleanliness

• Dust item before photographing
• Wipe screens, clean surfaces
• Remove stickers/labels if possible
• Fresh, clean presentation

Editing photos (optional)

Enhance without faking:

BASIC EDITS (recommended)

• Crop to focus on item
• Adjust brightness/contrast
• Straighten horizon
• Remove minor blemishes

Tools

• Phone apps: Snapseed, Lightroom Mobile (free)
• Computer: Preview (Mac), Paint (Windows)
• Online: Pixlr, Photopea (free)

What Not To Do

• Heavy filters (change colors)
• Photoshop out damage
• Make item look brand new if it's not
• Deceive buyers about condition

Size reference photos

Show scale:

Common Methods

• Ruler or measuring tape next to item
• Soda can, water bottle, A4 paper
• Your hand (palm or fist)
• Common household object

When Needed

• Furniture, decor items
• Electronics (speakers, keyboards)
• Clothing (hats, bags)
• Art pieces, sculptures

Example

• Small table: Show with soda can on top
• Large painting: Show person standing next to it
• Phone case: Hand holding it

Category-specific photo tips

Tailored advice:

Electronics

• Screen on (shows no dead pixels)
• All ports visible
• Battery percentage
• Serial number close-up

Furniture

• All cushions/seats
• Undercarriage/frame
• Fabric texture close-up
• Any stains/tears

Vehicles

• Odometer reading
• Tires (tread depth)
• Interior all seats
• Engine bay (if relevant)

Clothing

• Front, back, sides
• Inside tags/material
• Any wear/stains
• On mannequin or flat lay

Services

• Portfolio samples
• Before/after examples
• Equipment/tools
• Work environment

Common photo mistakes

Avoid these errors:

MISTAKE 1: Blurry photos

• Use steady hand or tripod
• Tap to focus on phone camera

MISTAKE 2: Dark/poor lighting

• Shoot near window
• Use multiple light sources
• Avoid flash

MISTAKE 3: Cluttered background

• Plain white sheet
• Clean room
• Outdoor clean background

MISTAKE 4: Only 1 photo

• Buyers need multiple angles
• Minimum 3 photos

MISTAKE 5: Hiding defects

• Show all imperfections
• Builds trust
• Reduces disputes

MISTAKE 6: Stock photos

• Never use manufacturer photos
• Buyers know and won't trust
• Show YOUR actual item

Troubleshooting photo issues

Technical problems:

Photos Won't Upload

• File too large (>5MB) compress
• Wrong format convert to JPG
• Slow internet try fewer photos

Photo Rejected

• Inappropriate content
• Copyrighted images
• Too many photos
• Edit and resubmit

Photos Look Wrong

• Compress artifacts reduce quality slightly
• Wrong orientation rotate before uploading
• Colors off check lighting

No Photo Option

• Platform glitch refresh page
• Profile incomplete complete first
• Contact support

Replacing or editing photos

After posting:

Editing Existing Ad

• Go to "My Ads" or "Manage Listings"
• Click "Edit" on your ad
• Replace photos same as posting
• Delete old, upload new

When To Update Photos

• Took better photos
• Cleaned item, better lighting
• Additional accessories added
• Price reduced (refresh interest)

Bulk Update

• Some platforms allow photo-only edits
• Quick way to improve ad without rewriting

Photo order optimization

Thumbnail sequence:

Ideal Order

Best overall shot (thumbnail)

Most important feature close-up

Side angle

Any imperfections

Size reference

Accessories included

Packaging/original box

Test Your Thumbnail

• Ask: "Would I click this?"
• Clear, colorful, shows main item
• Immediately recognizable

Advanced photo tips

Pro techniques:

360° Views

• Multiple angles create full picture
• Buyers feel like they've seen everything

VIDEO (if supported)

• 15-30 second walkaround
• Show functionality
• Answer common questions

Before/After

• Services: Transformation photos
• Repairs: Before and after condition

Professional Equipment

• DSLR/smartphone with good camera
• Tripod for steady shots
• External lighting if needed

Photo success checklist

Before publishing:

Photo Checklist

• 3-5 photos minimum
• First photo = best thumbnail
• Multiple angles
• Imperfections shown
• Good lighting
• Clean background
• Size reference (if needed)
• Accessories shown
• File size OK (under 5MB)
• JPG/PNG format

TEST: Would YOU buy based on these photos?

IMPORTANT: Ads with photos receive 5-10x more responses than text-only ads. Upload 3-5 clear, well-lit photos showing multiple angles, key features, and any imperfections. First photo is your thumbnail (choose best overall shot). Use natural daylight, plain backgrounds, and show scale with common objects. Never use stock photos or hide defects.

BEST PRACTICE: Upload 5 high-quality photos: 1) Best overall thumbnail, 2) Key feature close-up, 3) Side angle, 4) Imperfections/wear, 5) Size reference or accessories. Use natural daylight near a window, plain background, and steady hand. Show honesty by photographing any scratches or wear. Arrange so first photo grabs attention. Test: Would you click your own thumbnail?

NEED HELP? If photos won't upload, get rejected, look wrong after upload, or you need advice on what photos to take for your specific item, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

You can delete your ads anytime. Deleting removes them from marketplace searches while preserving your data for potential relisting.

When to delete an ad

Strategic timing:

Item Sold

• Transaction complete
• Payment received, item delivered
• Mark as SOLD to prevent further inquiries

No Longer Relevant

• Price too low (below cost)
• Item condition deteriorated
• Changed mind about selling
• Found better selling platform

Poor Performance

• Zero views/messages after 14+ days
• Better to relist fresh
• Wasted dashboard space

Violation Risk

• Wrong category repeatedly moved
• Borderline prohibited content
• Before moderator removal

Cleanup

• Duplicate listings
• Test ads
• Expired mindset (relist fresh)

How to delete an ad

Simple process:

1Log in and go to my ads

• Dashboard My Ads/Manage Listings
• Shows Active, Expired, Sold sections

2Locate ad to delete

• Active tab for live ads
• Use search/filter if many ads

3Click "delete" or trash icon

• Next to ad title or in actions menu
• May say "Remove", "Archive", "Delete"

4Confirm deletion

• Warning: "This action cannot be undone"
• Check you're deleting correct ad
• Click "Confirm Delete"

5Verification

• Ad disappears from listings immediately
• Success message or updated count
• Check it's gone from Active section

What happens when you delete

Immediate effects:

Marketplace Removal

• Instantly gone from all searches
• No longer visible to buyers
• Direct links show "Ad not found"

Your Dashboard

• Moves to Deleted/Archive (some platforms)
• Or permanently removed
• View count decreases

MESSAGES & DATA

• Conversation history preserved (usually)
• Photos/description saved for relisting
• Buyer messages still accessible

No Refunds

• Points/fee spent on promotion not refunded
• Bump/renewal costs non-recoverable
• Normal policy

Bulk deletion

Multiple ads at once:

SELECT & DELETE

• Dashboard checkbox next to ads
• "Select All" option
• Bulk Delete button

Use Cases

• Spring cleaning (old listings)
• Account transfer/sale
• Category cleanup
• Duplicate removal

Caution

• Double-check selection
• Cannot undo bulk delete
• Affects performance stats

Deleting vs other actions

Alternatives comparison:

Delete

• Permanent removal
• Cleans dashboard
• Cannot recover easily

Expire

• Automatic after 30 days
• Still renewable
• Preserves history

Pause/Hide

• Temporarily invisible
• Reactivate anytime
• Data preserved

Mark Sold

• Visible but closed
• Shows success
• Discourages inquiries

Choose based on future plans.

Recovering deleted ads

Limited options:

Platform Archive

• Some platforms keep 7-30 days
• "Recently Deleted" folder
• Restore within timeframe

Recreate From Scratch

• Copy description from messages
• Same photos if saved
• Fresh listing, new lifespan

Contact Support

• Within 24-48 hours
• May recover from backup
• Success not guaranteed

Prevention

• Screenshot important ads
• Export data regularly
• Think before deleting

Deleting sold items

Best practices:

Mark Sold First

• Add "SOLD - Thank you!" to title
• Let inquiries know it's gone
• Good seller reputation

Then Delete

• After 3-7 days (no more inquiries)
• Clean dashboard
• Preserve for records if needed

Buyer Confirmation

• "Item delivered, transaction complete "
• Positive review exchange
• Clean closure

Performance-based deletion

Data-driven decisions:

Delete Criteria

• 14+ days, <20 views, 0 messages
• Competitors selling same item
• Price below viable threshold
• Dashboard clutter

Keep Criteria

• Recent renew/bump
• Seasonal item (wait for season)
• High-value item (patience)
• Recent price drop

Monthly Cleanup

• Review all ads
• Delete bottom 20% performers
• Focus energy on winners

Bulk operations overview

Dashboard power:

| Action | Active Ads | Expired Ads | Effect | |--------|------------|-------------|---------| | Delete | Remove from market | Archive | Immediate gone | | Renew | N/A | 30 days | Top position | | Bump | Top | N/A | 7-day boost | | Pause | Hide | N/A | Reactivate later | | Edit | Update | Limited | Refresh content |

Impact on seller reputation

Deletion effects:

Positive

• Clean, professional dashboard
• Focus on quality listings
• Fresh start for poor performers

Negative

• Frequent delete/relist = spam flag
• Buyers see "flaky seller"
• Lost momentum on good ads

Balance

• Delete decisively (poor performers)
• Renew strategically (good potential)
• Mark SOLD (successful sales)

Deleting other users' ads

Reporting only:

You Cannot Delete Others' Ads

• Use "Report" button
• Select violation reason
• Moderators review/remove

Common Report Reasons

• Prohibited content
• Spam/duplicate
• Scam/fraud
• Wrong category repeatedly

Data preservation before deletion

Backup strategy:

Screenshot Important Ads

• Full ad with photos
• Messages/conversations
• Performance stats

Export Features

• Download ad data (some platforms)
• Message export
• CSV performance reports

Records For Taxes

• Sold items documentation
• Transaction dates/prices
• Buyer contact info (if needed)

Relisting deleted ads

Fresh start:

When To Relist

• Major improvements made
• Price significantly reduced
• New photos/description
• Market conditions changed

Relist Tips

• "Relisted with 20% discount!"
• Fresh category if previous wrong
• New title keywords
• Mark urgency

Frequency Limits

• Don't relist same ad >3x/month
• Anti-spam measures
• Vary content each time

Account cleanup routine

Monthly maintenance:

1Review performance

• Sort by views/messages
• Identify top/bottom performers

2Delete POOR performers

• Zero response after 14 days
• Below cost pricing
• Irrelevant items

3Renew/edit keepers

• Good potential ads
• Price adjustments
• Content refresh

4Focus ON winners

• Bump top performers
• Respond to all inquiries
• Close sales

Troubleshooting deletion

Common issues:

Can't Delete Ad

• Pending moderation
• Part of dispute
• Technical glitch refresh

Deletion Not Working

• Bulk select error
• Confirm button missing
• Try single delete

Accidentally Deleted

• Check Recently Deleted/Trash
• Contact support immediately (24h window)
• May recover from backup

Deleted But Still Visible

• Cache issue (wait 1h)
• Search index delay
• Clear browser cache

IMPORTANT: Delete ads via My Ads select ad Delete Confirm. Use for sold items, poor performers (<20 views/14 days), or irrelevant listings. Deleting is permanent but data usually preserved 7-30 days for recovery. Bulk delete for cleanup. Mark SOLD first, delete after 3-7 days.

BEST PRACTICE: Monthly cleanup: delete zero-response ads after 14 days, renew good performers, edit price/photos on medium performers. Bulk delete bottom 20%. Screenshot sold ads for records. Use "SOLD - Thank you!" title before deleting. Focus energy on top-performing listings.

NEED HELP? If you can't delete ads, accidentally deleted wrong ad, deletion not working, need recovery assistance, or want advice on which ads to delete vs renew, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Posting a classified ad on SnapSellGo is straightforward and takes just a few minutes. Whether you're selling items, offering services, or listing rentals, here's your complete guide.

What you can post on SnapSellGo

Understanding the marketplace:

Items For Sale

• Furniture, electronics, vehicles, clothing, household items
• New or used goods
• Personal items or small business inventory

Services

• Professional services (photography, tutoring, consulting)
• Handyman, cleaning, moving services
• Freelance work, gigs, contract work

Rentals

• Apartments, houses, rooms for rent
• Short-term vacation rentals
• Property listings

Jobs

• Job openings, hiring posts
• Freelance opportunities
• Internships, part-time positions

Community

• Events, classes, workshops
• Items wanted, looking for roommates
• Community announcements

What's Not Allowed

• Illegal items or services
• Adult content or explicit material
• Weapons, drugs, counterfeit goods
• Multi-level marketing or pyramid schemes
• Spam or repetitive postings

Check terms of service for complete list of prohibited items.

Requirements before posting

What you need:

Registered Account

• Must be logged in to post ads
• Complete registration first if you haven't
• Verify your email address

Completed Profile

• Profile photo recommended (builds trust)
• Location set correctly (ads appear in your city)
• Basic profile information filled out
• Sellers with complete profiles get 3x more responses

CLEAR PHOTOS (recommended)

• 3-5 clear photos of your item
• Good lighting, multiple angles
• Photos dramatically increase responses

Item Details

• Know what you're selling/offering
• Have price ready
• Description prepared
• Measurements, condition, specifications

Compliance

• Item is legal to sell in your location
• You own the item or have right to sell it
• Honest description (no misleading claims)

Step-by-step: Posting your first ad

Complete process:

1Log in to SnapSellGo

• Go to /cb-login
• Enter your username and password

2Find "post ad" or "create listing"

• Look for button in main navigation
• Usually says "Post Ad", "Sell", "Create Listing", or "+" icon
• May be in top right corner or main menu

3Select category

• Choose primary category (Furniture, Electronics, Services, etc.)
• Then subcategory (Sofas, Laptops, Photography Services, etc.)
• Correct category = more visibility to right buyers

4Enter ad title

• Clear, descriptive title (50-70 characters)
• Include key details: brand, model, condition
• Good: "IKEA Sofa 3-Seater Grey Excellent Condition"
• Bad: "Sofa for sale"

5Write description

• Detailed information about item/service
• Condition, age, features, specifications
• Why you're selling, any issues or defects
• 3-5 paragraphs recommended

6Set price

• Enter your asking price
• Select currency (THB, USD, EUR, etc.)
• Can mark as "Negotiable" if flexible
• Or "Free" for giveaways

7Upload photos

• Click "Add Photos" or "Upload Images"
• Select 3-5 clear photos from your device
• First photo is the main thumbnail
• Arrange in best order

8Add location details

• Confirm or adjust your location
• City and neighborhood
• Don't include exact address publicly

9Add contact preferences

• How buyers should contact you
• Usually through platform messaging
• Option to include phone number

10Review and publish

• Preview your ad
• Check for typos or errors
• Click "Publish", "Post Ad", or "Submit"

11Confirmation

• Ad goes live immediately or pending approval
• You receive confirmation
• Ad appears in marketplace listings

Writing an effective ad title

Your title is the first thing buyers see:

Title Best Practices

Include Key Details

• Brand/make: "Apple MacBook Pro"
• Model/year: "2021 M1"
• Size/specifications: "13-inch 256GB"
• Condition: "Like New"

Be Specific

• Good: "Canon EOS R6 Camera Body Only - Mint Condition"
• Bad: "Camera for sale"

Use Searchable Keywords

• What would buyers search for?
• Include model numbers if applicable
• "iPhone 14 Pro Max 256GB Silver Unlocked"

AVOID ALL CAPS (except brands)

• Bad: "Great Deal!!! Must See!!!"

• Good: "BMW 320i 2019 Low Mileage"

Keep It Concise

• 50-70 characters ideal
• Too long gets cut off in listings
• Focus on most important details

Examples By Category

Electronics: "Samsung 55-inch 4K Smart TV - 2023 Model" Furniture: "Teak Wood Dining Table + 6 Chairs - Excellent" Vehicle: "Honda PCX 150 Scooter 2022 - 5000km" Service: "Professional English Tutoring - Native Speaker" Rental: "2BR Condo Sukhumvit BTS Asoke - 25K/month"

Writing a compelling description

Details that sell:

Description Structure

PARAGRAPH 1 – OVERVIEW (2-3 sentences)

• What it is, why you're selling
• Most important features
• Overall condition

Paragraph 2 – Detailed Specifications

• Size, dimensions, weight
• Technical specs, model details
• Included accessories
• Age, purchase date

Paragraph 3 – Condition &Amp; History

• Current condition (be honest)
• Any wear, damage, or issues
• How you've used and maintained it
• Reason for selling

Paragraph 4 – Transaction Details

• Price (negotiable or firm?)
• Pickup location or delivery options
• Payment methods accepted
• Availability for viewing

Example Description

Title: "MacBook Pro 13-inch M1 2021 Space Grey - Like New"

Description: "Selling my MacBook Pro in excellent condition as I've upgraded to a newer model. Perfect for students or professionals, barely used and runs like new.

Specifications: 13-inch M1 chip, 8GB RAM, 256GB SSD, Space Grey color. Includes original box, charger, and USB-C cable. Purchased in January 2023 from authorized Apple store.

Condition: Like new with minimal signs of use. Screen is flawless with no scratches. Body has very light wear on bottom (barely visible). Battery health at 97%. No hardware or software issues. Always used with protective case and kept in smoke-free home.

Price: 28,000 THB (slightly negotiable for serious buyers). Available for viewing and testing in Sukhumvit area (BTS Phrom Phong). Accepting cash only. Can meet in public place or coffee shop. Available evenings and weekends."

Taking and uploading great photos

Photos increase responses by 5-10x:

Photo Tips

Number Of Photos

• Minimum: 1 photo (required)
• Recommended: 3-5 photos
• Maximum: Usually 8-10 photos

What To Photograph

• Main overview shot (first photo)
• Different angles (front, side, back, top)
• Important features or details
• Any damage, wear, or imperfections (be honest)
• Size/scale (next to common object)
• Accessories or included items

Photo Quality

• Good lighting (natural daylight best)
• Clean, uncluttered background
• In-focus, not blurry
• High resolution (not pixelated)
• Show actual item (no stock photos unless also showing real item)

What To Avoid

• Dark, poorly lit photos
• Messy backgrounds
• Blurry or out-of-focus shots
• Extreme filters (show true colors)
• Only showing part of item

Upload Process

• Click "Add Photos" button in ad form
• Select photos from your device
• First photo = main thumbnail (choose best one)
• Drag to reorder photos
• Can delete and re-upload if needed

Setting the right price

Pricing strategies:

Research Comparable Listings

• Search similar items on SnapSellGo
• Check what others are selling for
• Note condition and age differences

Depreciation Guidelines

• Electronics: 20-30% per year
• Furniture: 30-50% of original (depending on condition)
• Vehicles: 15-20% per year (varies by type)
• New/unused: 70-80% of retail (new-in-box)

Pricing Options

• Fixed price: Specific amount, firm
• Negotiable: Listed price but open to offers
• Free: Giveaways, pay-it-forward
• Contact for price: For services or custom work

Pricing Tips

• Price slightly high to allow negotiation room
• Round numbers (20,000 not 19,873)
• Research market before listing
• Be realistic (overpriced ads don't sell)
• Consider urgency (need to sell fast? Price lower)

Mention In Description

• "Price negotiable for quick sale"
• "Firm price, no lowballers"
• "Includes delivery in [area]"
• "Original price 50K, selling for 30K"

Selecting the right category

Categories affect visibility:

MAIN CATEGORIES (typical)

• For Sale (Items, Goods)
• Vehicles (Cars, Motorcycles, Bicycles)
• Property (Rentals, Real Estate)
• Services (Professional, Freelance)
• Jobs (Employment, Gigs)
• Community (Events, Classes, Wanted)

Choose Most Specific Category

• Broad: Electronics
• Better: Computers & Laptops
• Best: MacBooks & Apple Computers (if available)

WHAT IF MULTIPLE CATEGORIES FIT?

• Choose primary category (where buyers look first)
• Some platforms allow secondary category
• Or create separate ads in each category (check if allowed)

Wrong Category Consequences

• Buyers won't find your ad
• May be moved or removed by moderators
• Appears unprofessional

Special Categories

• "Wanted" – Looking to buy something
• "Free" – Giveaways and freebies
• "Lost & Found" – If available

Location and delivery options

Where and how:

Location Field

• Your ad appears in your city/region
• Auto-filled from your profile location
• Verify it's correct before posting

Delivery Options To Mention

Local Pickup Only

• Most common for large items
• "Pickup in Sukhumvit area (BTS Phrom Phong)"
• Specify neighborhood, not exact address

Delivery Available

• "Can deliver within 5km for 200 THB"
• "Free delivery in Bangkok if purchase over 5,000 THB"
• Specify delivery radius and cost

Shipping

• "Can ship nationwide via Kerry Express"
• "Buyer pays shipping costs"
• "Includes free shipping to Bangkok"

Meeting Location

• "Can meet at BTS station for safety"
• "Available to show at coffee shop in [area]"
• Public places recommended for safety

Contact preferences and privacy

How buyers reach you:

Contact Options

THROUGH PLATFORM MESSAGING (recommended)

• Buyers click "Message Seller" button
• Communication logged on platform
• Safer, more secure
• Can block/report if needed

Phone Number

• Optional to include
• Checkbox "Show my phone number in ad"
• Faster communication but less privacy
• May receive spam calls

Email

• Rarely used (platform messaging preferred)
• Can mention "Email for bulk orders" (businesses)

Social Media

• Some sellers include "Line ID:" or "WhatsApp:"
• Not recommended for privacy and safety
• Platform messaging is more secure

Recommendation

• Start with platform messaging
• Share phone after initial conversation
• Never share exact home address publicly

Ad approval and moderation

What happens after posting:

Immediate Posting

• Many ads go live immediately
• Appear in marketplace right away
• Start receiving views and inquiries

Pending Approval

• Some ads require moderator review
• Usually reviewed within 1-24 hours
• You'll receive email when approved or if issues

Reasons For Moderation Delay

• First ad from new account
• High-value items (vehicles, property)
• Sensitive categories
• Photos need review
• Automatic filters flagged something

If Ad Is Rejected

• You'll receive email explaining why
• Common reasons: prohibited item, inappropriate photos, spam
• Edit and resubmit
• Contact support if you disagree

After posting: managing your ad

What to do next:

Check Your Ad

• View your ad as buyers see it
• Verify photos, description, price all correct
• Test messaging function

Respond Promptly

• Reply to inquiries within hours
• Faster response = more sales
• Even if item sold, reply to let people know

Update If Needed

• Edit ad to add "Price reduced" or "Still available"
• Update photos if you take better ones
• Mark as sold when transaction complete

Renew/Bump

• Ads may expire after 30-60 days
• Renew to keep them active
• Bump to top of listings (may require points)

Safety Tips

• Meet in public places
• Bring a friend for expensive items
• Check payment before handing over item
• Trust your instincts

Common posting mistakes to avoid

Don't make these errors:

MISTAKE 1: No photos or poor quality photos CONSEQUENCE: 90% fewer responses

MISTAKE 2: Vague title ("Item for sale") CONSEQUENCE: Doesn't appear in searches, ignored by buyers

MISTAKE 3: No description or very brief CONSEQUENCE: Buyers have questions, don't bother contacting

MISTAKE 4: Overpricing CONSEQUENCE: Ad sits with no responses

MISTAKE 5: Wrong category CONSEQUENCE: Wrong audience, may be removed

MISTAKE 6: Not responding to messages CONSEQUENCE: Missed sales, bad reputation

MISTAKE 7: Hiding defects or issues CONSEQUENCE: Disputes, bad reviews, returns

MISTAKE 8: Including phone number publicly (if privacy concerned) CONSEQUENCE: Spam calls, unwanted contact

MISTAKE 9: Posting duplicate ads CONSEQUENCE: Account may be flagged for spam

MISTAKE 10: No location details CONSEQUENCE: Buyers outside your area waste time contacting you

Tips for successful ads

Maximize your results:

Post At Right Time

• Weekday evenings (6-9pm) get most views
• Weekend mornings (9am-12pm) also good
• Avoid late night or very early morning

Be Honest And Transparent

• Mention all flaws and issues
• Honest ads build trust
• Reduces time-wasters and disputes

Competitive Pricing

• Research similar items
• Price fairly for quick sale
• Or price high and mark negotiable

Professional Presentation

• Check spelling and grammar
• Use proper punctuation
• Format for readability (short paragraphs)

Complete Profile

• Buyers check seller profiles
• Complete profile = more trust = more sales

Respond Quickly

• First responder often gets the sale
• Reply within 1-2 hours if possible

Safety First

• Meet in public places
• Verify payment before delivery
• Trust your instincts

Troubleshooting posting issues

Common problems:

PROBLEM: Can't find "Post Ad" button SOLUTION: Look in main menu, top navigation, or "+ " icon. May need to complete profile first.

PROBLEM: Photos won't upload SOLUTION: Reduce file size (under 5MB each), ensure JPG/PNG format, check internet connection, try different browser.

PROBLEM: Ad rejected or removed SOLUTION: Check email for reason, review terms of service, edit ad to comply, contact support if unclear.

PROBLEM: Wrong category, can't change SOLUTION: Edit ad and change category (if allowed), or delete and repost in correct category.

PROBLEM: Can't set price or currency SOLUTION: Clear cache, try different browser, contact support if bug.

PROBLEM: Ad not appearing in searches SOLUTION: Wait 1 hour for indexing, verify category is correct, check if ad pending approval, ensure location is set properly.

PROBLEM: Not receiving inquiries SOLUTION: Add photos, improve title and description, reduce price, verify contact method works, renew/bump ad.

IMPORTANT: To post a classified ad on SnapSellGo, log in, click "Post Ad" or "+" button, select appropriate category, write clear title (50-70 characters with key details), add detailed description (3-5 paragraphs), upload 3-5 clear photos, set fair price, confirm location, and publish. Ads with photos receive 5-10x more responses than those without. Your ad typically goes live immediately or within 24 hours after moderation. Respond promptly to inquiries for best results.

BEST PRACTICE: Before posting, prepare 3-5 clear, well-lit photos from multiple angles. Research similar items to set competitive price. Write specific title with brand, model, and condition. Include detailed 3-5 paragraph description covering specifications, condition, reason for selling, and transaction details. Select most specific category. Verify location is correct. After posting, check your ad immediately and respond to inquiries within 1-2 hours. Meet buyers in public places for safety.

NEED HELP? If you can't find the post ad button, your ad was rejected, photos won't upload, you're not receiving inquiries, or have questions about what you can post, contact This email address is being protected from spambots. You need JavaScript enabled to view it. for assistance.

Renewing and bumping keeps your ads visible at the top of listings. Learn the difference, when to use each, and step-by-step processes.

Renew vs Bump: Key differences

Two refresh options:

RENEW (Expired Ads)

• Full 30-day new lifespan
• Moves to top of category
• Free, unlimited
• Dashboard Expired Renew
• Preserves all data, conversations

BUMP (Active Ads)

• Moves current ad to top
• 7-day refresh (not full renewal)
• May cost points/small fee
• Dashboard Active Bump
• Shorter boost, multiple allowed

Use renew for expired, bump for buried active ads.

When to renew (expired ads)

Perfect timing:

Ideal Conditions

• Ad expired but still relevant
• Previous good performance (views/messages)
• Price still competitive
• Item condition unchanged

Renewal Timing

• Immediately after expiration (best)
• Within 7 days (preserves momentum)
• Before 30 days if planning relist

Benefits

• Top position in category
• Fresh 30-day countdown
• Same photos/description
• Conversation history intact

Step-by-step: Renewing expired ads

Simple process:

METHOD 1 – Dashboard (Recommended)

1Go to my ads/dashboard

2Click "expired" or "archived" tab

3Find your ad, click "renew" button

4Confirm renewal

5Ad instantly returns to top of active listings

6New 30-day countdown starts

METHOD 2 – From Ad Detail

• Click expired ad "Renew this ad"
• Same result, single ad focus

Optional Updates

• Add "Relisted 10/15" to title
• Price adjustment
• New photos
• Not required for renewal

When to bump (active ads)

Strategic refresh:

Perfect Scenario

• Ad buried (page 3+)
• Still getting occasional views
• Not expired yet (10-20 days old)
• Want quick visibility boost

Bump Effects

• Instantly moves to top of category
• Remains active ad (no new countdown)
• Lasts 7 days or until next bump
• Alerts watchers (some platforms)

Step-by-step: Bumping active ads

Boost process:

1Go to my ads active ads

2Find ad to bump, click "bump" or "boost"

3Confirm bump

4Ad moves to top immediately

5"bumped" label may appear temporarily

6Monitor increased views/messages

COST (if applicable)

• Free bumps: Limited per month
• Points: 10-50 points per bump
• Cash: 20-100 THB equivalent

Bump frequency and limits

How often to bump:

Free Bumps

• 1 per ad per week
• Or 3 per month total

Paid Bumps

• Unlimited (points permitting)
• Daily bumps possible
• Diminishing returns

Strategy

• Bump weekly for steady visibility
• Double bump before weekends
• Stop if no response increase

Daily Bump Schedule

• Monday: Fresh week start
• Thursday: Pre-weekend boost
• Cost-effective rotation

Renewal + Bump combination

Maximum visibility:

Strategy 1 – Cycle Approach

• Week 1-3: Bump weekly
• Week 4: Let expire + renew
• Repeat cycle

Strategy 2 – Intensive Campaign

• Daily bumps first week
• Weekly bumps weeks 2-3
• Renew week 4
• High visibility, higher cost

Strategy 3 – Performance Based

• Bump if 50+ views/week
• Renew regardless of performance
• Edit low-performers before bump

Cost-benefit analysis

Is it worth it?

Free Renewals

• Always worth it
• Top position guaranteed
• No downside

Paid Bumps

• ROI calculation:
• Bump cost: 50 THB
• Sale value: 10,000 THB
• Conversion boost: 2x inquiries
• Worth it if converts 1 sale

Performance Metrics

• Views double after bump? Continue
• Same views? Stop bumping
• Messages increase? Excellent ROI

Tracking bump/renewal performance

Measure effectiveness:

Before/After Comparison

• Views last 7 days pre-bump
• Views last 7 days post-bump
• Message rate increase

Success Indicators

• Views: 2-3x increase
• Messages: 3-5x increase
• Sale within 7 days: Excellent

Dashboard Tools

• Performance graphs
• Bump history
• ROI calculator (premium)

Multiple ad bumping strategy

Portfolio approach:

Prioritization

• Bump top 3 performers
• Don't bump zero-response ads
• Rotate between good performers

Budget Allocation

• 50% budget: Best performing ad
• 30% budget: Second tier
• 20% budget: Test new listings

Scheduling

• Stagger bumps (don't bump all at once)
• Monday: Ad #1
• Wednesday: Ad #2
• Friday: Ad #3
• Steady coverage

When NOT to renew/bump

Save resources:

No Renew If:

• Item sold (mark SOLD)
• Condition deteriorated significantly
• Market price dropped below your cost
• Better to relist fresh

No Bump If:

• Zero views/messages in 14 days
• Already top of listings
• Budget constraints
• Low sale value vs bump cost

Auto-bump and scheduling

Set and forget:

Premium Features

• Auto-bump weekly
• Scheduled renewals
• Budget caps

Manual Recommended

• Monitor performance first
• Adjust strategy based on results
• More control, better ROI

Renewal checklist

Before hitting renew:

Update Title

• "Relisted - Still Available!"
• Price change if needed

Photo Review

• Still good quality?
• Add new angle photos

Description Freshen

• Answer common questions
• Add urgency language

Price Competitive

• Check similar listings
• Adjust if needed

Market Conditions

• Demand still there?
• Seasonal relevance

Bump success indicators

Know when it's working:

IMMEDIATE RESULTS (first 24h)

• Views spike 3-5x
• First new messages
• Favorites increase

Weekly Trend

• Steady view rate
• Message conversion
• Sale probability rising

Stop Signals

• Views same as pre-bump
• No messages after 3 days
• Don't waste further bumps

Troubleshooting renew/bump issues

Common problems:

Renew Not Working

• Recently renewed (24h cooldown)
• Technical glitch refresh/try later
• Contact support

Bump Not Available

• Free bump quota used
• Ad too new (wait 7 days)
• Insufficient points/balance

Position Not Top

• Multiple sellers renewed same time
• Normal – still higher than before
• Patience, views will come

No Performance Boost

• Ad content needs improvement first
• Price too high
• Wrong category

IMPORTANT: Renew expired ads (30-day extension, top position, free) via My Ads Expired Renew. Bump active ads (7-day refresh to top, may cost points) via Active Bump. Renew anytime, bump weekly for steady visibility. Track performance: 2-3x view increase = success.

BEST PRACTICE: Renew expired ads immediately (preserves data, top position). Bump active ads weekly if getting 50+ views (steady visibility). Use combination: Bump weeks 1-3, renew week 4, repeat. Time bumps for peak hours (evenings/weekends). Stop bumping zero-response ads. Monitor ROI: 3-5x message increase justifies cost.

NEED HELP? If renew/bump buttons missing, no position change after bump, performance not improving, quota issues, or need renewal strategy advice, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Protect yourself with proven safety methods for every transaction type. Learn payment options, verification steps, dispute process, and scam prevention.

Safest method: Platform escrow

Recommended for all:

Escrow Process

• Buyer pays platform first
• Platform holds funds
• Seller ships/delivers
• Buyer confirms receipt
• Funds released to seller

Benefits

• Zero risk for honest parties
• Platform mediation
• Refund guarantee
• 2% platform fee typical

Eligibility

• Verified sellers only
• Certain categories (high-value)
• Minimum transaction 1000 THB

Cash on delivery (COD)

Popular Thailand:

Trusted Couriers

• Kerry Express COD
• Flash Express COD
• Thailand Post COD
• Ninja Van COD

Process

• Buyer receives + inspects
• Pays courier directly
• Courier confirms to platform
• Tracking full visibility

Costs

• Shipping + 30-50 THB COD fee
• Buyer pays both

Bank transfer safety

Common local method:

Verification Steps

• Screenshot payment proof
• Timestamp + amount match
• Seller confirms receipt
• Mark transaction complete

Protection

• Use major banks only
• PromptPay QR (instant verify)
• Never prepay full amount
• Partial deposit for high-value

Risk Mitigation

• Public meetup first
• Video call verification
• Third-party witness

Payment methods comparison

Risk vs convenience:

| Method | Safety | Speed | Cost | Best For | |--------|--------|-------|------|----------| | Escrow | Highest | 1-3d | 2% | High-value | | COD | High | 1-3d | +50 THB | Local delivery | | Bank Transfer | Medium | Instant | Free | Known buyers | | Cash | Low | Instant | Free | Local pickup | | Installments | Medium | Monthly | Interest | Premium |

Safe meetup checklist

Face-to-face transactions:

Location

• Busy public place (mall, BTS)
• Daytime, good lighting
• Security cameras
• Easy access/exit

Verification

• Check item condition together
• Test functionality
• Count cash carefully
• Take photos of exchange

Witnesses

• Bring friend/family
• Meet in pairs
• Video record exchange

High-value transaction protocol

Cars, property, luxury:

Multi-Step Verification

• Video call inspection
• Documents verification
• Escrow mandatory
• Lawyer review (property)
• Test drive with witness

Documentation

• Signed receipt/agreement
• Serial numbers/photos
• Timestamped everything

Scam prevention checklist

Red flags:

Buyer Scams

• Overpayment check scam
• Urgent pressure tactics
• Fake escrow sites
• Shipping to wrong address

Seller Scams

• Bait-and-switch condition
• Fake tracking numbers
• Empty packages
• Ghost after payment

Platform Protection

• Never leave platform
• Verify seller badges
• Check reviews/ratings
• Report suspicious immediately

Dispute resolution process

Platform mediation:

1Try resolve privately

2Escalate to support + evidence

3Platform investigation

4Decision + refund/hold/release

5Appeal process

Evidence Required

• All messages
• Payment proofs
• Photos/videos
• Shipping tracking
• Third-party docs

Seller verification badges

Trust indicators:

Basic Verification

• Phone verified
• Email verified
• ID verified

Seller Levels

• New Seller (0-5 sales)
• Trusted (6-20 sales, 4.5+ rating)
• Premium (21+ sales, 4.8+, verified docs)

Display Badges

• Blue check: Phone verified
• Gold star: Premium seller
• Green shield: Escrow enabled

Buyer protection guarantee

Platform commitment:

Refund Conditions

• Item not as described
• Not delivered (30 days)
• Seller fraud confirmed
• Escrow transactions only

Limits

• Maximum 50,000 THB per claim
• 90-day filing window
• Evidence required

Processed Claims

• 95% resolution within 7 days
• Seller rating impact
• Permanent bans for repeat offenders

Installment payment options

Buy now, pay later:

Partner Services

• 0% interest 3-6 months
• 1.5%/month after
• Credit check required

Seller Benefits

• Full payment upfront
• Buyer commitment
• Platform guarantees

International transaction safety

Cross-border:

Shipping Insurance

• Mandatory for values >5000 THB
• Trackable carriers only
• Customs declaration

Currency

• Platform handles conversion
• Fixed exchange rate
• No FX risk

Escrow Mandatory

• All international transactions
• Additional verification

Receipt and documentation

Proof everything:

Receipt Template

``` SnapSellGo Transaction Receipt Date: [date] Ad: [title] #[ID] Seller: [name/badge] Buyer: [name] Item: [description] Price: [amount] THB Payment: [method] Condition: [verified good/fair] Signatures: _________ _________ ```

Digital Backup

• Platform auto-generates
• PDF download
• Tax records compliant

Post-transaction best practices

After sale:

Feedback Exchange

• Honest 5-star ratings
• Specific comments
• Photo of delivered item

Mark Sold

• Update ad title/status
• Thank buyers publicly
• Delete after 7 days

Repeat Business

• Add to favorites
• Direct messaging enabled
• Loyalty discounts

Emergency procedures

Immediate action:

Fraud Suspected

• Don't ship item
• Report to platform immediately
• Block communication
• Save all evidence

Payment Dispute

• Contact bank/platform
• File police report (serious)
• Platform blacklist

Meetup Unsafe

• Leave immediately
• Public call for help
• Report incident

IMPORTANT: Use platform escrow for high-value (>1000 THB). COD via Kerry/Flash for delivery. Bank transfer + screenshot verification. Public meetups daytime. Never leave platform communication. Verify seller badges.

BEST PRACTICE: Escrow for 1000+ THB. COD trusted couriers. Bank transfer known buyers only. Public busy locations. Screenshot everything. Exchange feedback. Mark SOLD after delivery confirmation.

NEED HELP? Scam suspected, dispute filing, payment verification, unsafe meetup, escrow questions, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Quickly report problematic ads, users, or transactions to keep platform safe. Learn what to report, how to submit, response times, and prevention tips.

What constitutes suspicious activity?

Report these red flags:

Obvious Scams

• Unrealistically low prices (iPhone 5000 THB)
• "Urgent sale, must go today"
• Overseas buyer/seller mismatch
• Cryptocurrency requests
• Gift card payments

Fraud Indicators

• Stolen photos (reverse image search)
• Copy-paste descriptions
• New account, zero feedback
• Pressure to leave platform
• Overpayment schemes

What to report

All violations:

Illegal/Prohibited

• Counterfeit goods
• Illegal services
• Weapons/explosives
• Stolen property
• Human trafficking hints

Spam/Abuse

• Duplicate identical ads
• Irrelevant category posting
• Mass messaging spam
• Harassment/threats

Fraud

• Non-delivery after payment
• Fake shipping confirmations
• Account takeover attempts

How to report an ad

Instant reporting:

Ad Report Buttons

• Every listing: "Report this ad"
• Dropdown violation categories
• Optional detailed explanation
• Screenshot option

Report Categories

• Scam/fraud
• Prohibited item
• Wrong category
• Spam/duplicate
• Poor quality (blurry/offensive)

Process

• Click report select reason submit
• Ad instantly flagged (not removed)
• Moderator review <24 hours

How to report a user

Account issues:

User Profile Report

• Seller profile "Report user"
• Select violation type
• Reference specific ad/messages

Message Reporting

• In-chat: Report message/user
• Forward suspicious conversations
• Block + report combination

How to report a transaction

Payment/transaction disputes:

Escrow Disputes

• Transaction page "Raise dispute"
• Upload evidence (screenshots/tracking)
• Platform holds funds during review

Non-Escrow Reports

• Support ticket "Scam/Fraud"
• All communication evidence
• Payment proofs

Urgent Reports

• Email This email address is being protected from spambots. You need JavaScript enabled to view it. (serious)
• Phone support (24/7 emergencies)

Evidence collection best practices

Strengthen your report:

Essential Evidence

• Full conversation screenshots
• Ad URL + screenshots
• Payment receipts/proofs
• Profile screenshots
• Timestamps

Technical Details

• IP location if available
• Device/browser info
• Message IDs

Video Evidence

• Suspicious calls (screen record)
• Item inspection failures
• Delivery issues

Report response timeline

Platform action speed:

Priority 1 (Urgent)

• Payment fraud: <2 hours
• Threats/harassment: <4 hours
• Active scam campaigns: <6 hours

Priority 2 (Ads)

• Suspicious listings: <24 hours
• Policy violations: <48 hours

Priority 3

• Spam/low quality: <72 hours
• General complaints: <5 days

Notifications

• Confirmation receipt
• Status updates
• Resolution notice

What happens after reporting

Platform actions:

Initial Review

• Auto-flag + moderator queue
• Cross-check with other reports
• Temporary measures (pause ad)

Investigation

• Contact both parties
• Pattern analysis
• Account history review

Resolution

• Ad removal (90% scam reports)
• User suspension/ban
• Funds refund/hold
• Law enforcement (serious)

False reporting consequences

Play fair:

Legitimate Business Harm

• Competitors false reports
• Personal disputes
• Results: Warning suspension

Platform Verification

• Evidence-based decisions
• Both sides heard
• False reporter penalized

Prevention: Spot scams early

Buyer protection:

Too Good To Be True

• 70% below market = scam
• "CEO family emergency" story
• Overseas wiring requests
• Fake urgency

Verification Checks

• Seller rating <4.5? Caution
• 0 feedback? Small test first
• New account? Escrow only
• Pressure tactics? Walk away

Prevention: Seller protection

Avoid being targeted:

Message Filters

• Block keywords (Western Union, Bitcoin)
• Auto-hold suspicious messages
• Verify buyer before shipping

Payment Safety

• Escrow high-value
• COD trusted couriers only
• No full prepayment unknown buyers

Common scam types (Thailand)

Local threats:

Overpayment Scam

• Buyer "accidentally" overpays
• Requests refund difference
• Check/money order bounces

Fake Escrow

• Phishing fake payment screens
• Never click external links
• Verify all through platform

Shipping Scam

• Buyer claims "ship to my friend"
• Wrong address delivery
• Reshipping fraud

Reporting effectiveness stats

Platform performance:

2025 Report Stats

• 150,000 reports processed
• 92% violation confirmed
• 45,000 accounts suspended
• 98% buyer funds recovered (escrow)
• Average response: 18 hours

Prevention Impact

• 75% scam ads caught pre-damage
• Fraud losses <0.5% transactions

Follow-up after reporting

Stay informed:

Case Status

• My Reports dashboard
• Email notifications
• Appeal process available

Feedback Requested

• Resolution surveys
• Improve reporting system
• Reward active reporters

Law Enforcement

• Serious crimes forwarded
• Police cooperation Thailand/Intl

Bulk reporting tools

Power users:

Bulk Report Interface

• Report multiple ads same violator
• CSV upload (advanced)
• Category spam sweeps

Seller Tools

• Block list sync
• Auto-report duplicates
• Competitor monitoring

IMPORTANT: Report suspicious ads via "Report this ad" button (scam/prohibited/spam). Provide screenshots/conversations. Response <24h (urgent <2h). 92% violations confirmed.

BEST PRACTICE: Report immediately (don't engage scammers). Screenshot everything before blocking. Use escrow unknown buyers. Check seller ratings/badges. Report patterns (same scammer multiple ads).

NEED HELP? Urgent scam active, dispute evidence questions, false report concerns, bulk reporting, prevention advice, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Choose optimal delivery based on item, buyer location, and profit margin. Compare costs, speed, risks, and best practices for both methods.

Local pickup advantages

Best for many scenarios:

No Shipping Cost

• Buyer picks up at seller location
• Zero delivery expense
• Full asking price received

Speed

• Instant transaction
• Cash payment typical
• No waiting periods

Trust Building

• Buyer inspects item
• Test before buy
• Relationship starts strong

Local pickup best for

Ideal items/locations:

Item Types

• Bulky/heavy (furniture, appliances)
• Fragile (art, glassware)
• Used items condition uncertain
• High-value (test needed)

Local Buyers

• Same city/region
• Public meetup convenient
• Cash deals preferred

Shipping advantages

Wider reach:

Market Expansion

• Nationwide/international buyers
• 10x potential customers
• Higher sale price possible

Convenience

• Seller packs + ships
• Buyer receives at home
• No travel coordination

Cod Option

• Pay on delivery
• Low risk for buyer
• Trusted couriers

Shipping vs pickup comparison

Decision matrix:

| Factor | Local Pickup | Shipping | |--------|--------------|----------| | Reach | Local only | Nationwide | | Cost to seller | 0 THB | 50-500 THB | | Speed | Instant | 1-5 days | | Risk | Low (inspection) | Medium (damage) | | Price impact | Full price | Price + shipping | | Best items | Bulky/fragile | Small/light |

Major Thailand shipping carriers

Reliable partners:

| Carrier | Coverage | Speed | COD | Cost (1kg BKK-CM) | |---------|----------|-------|-----|-------------------| | Kerry Express | Nationwide | 1-2d | | 55 THB | | Flash Express | Nationwide | 1-3d | | 45 THB | | Thailand Post | International | 2-5d | | 50 THB | | Ninja Van | Regional | 1-2d | | 40 THB | | J&T | Southeast Asia | 2-4d | | 60 THB |

Shipping cost calculation

Accurate pricing:

Weight-Based

• 0-1kg: 40-60 THB local
• 1-5kg: 80-150 THB
• 5-10kg: 200-350 THB
• +20 THB/kg after

Distance Zones

• Same province: Base rate
• Adjacent province: +20%
• Cross-country: +50%
• Islands: +100%

Tools

• Live calculator in checkout
• Carrier rate comparison
• Buyer pays shipping

Packaging best practices

Prevent damage claims:

Standard Box

• Double-walled cardboard
• Minimum 3cm padding
• Fragile tape/marks
• Secure all parts

Materials

• Bubble wrap (electronics)
• Foam peanuts (fragile)
• Tape generously
• Weatherproof outer

Labeling

• Full address both sides
• Phone number visible
• "Fragile" symbols
• Arrow up indicators

Pickup safety protocol

Secure exchanges:

Meetup Location

• Public: BTS, mall, 7-11
• Daytime hours
• Friend accompaniment
• Emergency contact

Inspection Process

• Test functionality together
• Check condition/ completeness
• Count cash twice
• Photo/video exchange

Shipping risk management

Minimize claims:

Insurance

• Mandatory >3000 THB value
• 1% of value cost
• Full replacement coverage

Tracking

• Mandatory all shipments
• Share tracking immediately
• Live updates to buyer

Communication

• Estimated arrival date
• Delivery confirmation photo
• Post-delivery survey

Pricing strategy by method

Maximize profit:

Local Pickup Pricing

• Full retail price
• Small discount for cash
• "Pickup only 8500 THB"

Shipping Pricing

• "8500 THB + shipping"
• "Buyer pays actual shipping"
• All-inclusive price (build in)

Local Discount

• "Local pickup 8500, shipping 9000"

Buyer communication templates

Clear expectations:

Pickup

• "Free pickup Bangkok Mon-Sat 10am-6pm"
• "Meet BTS On Nut, bring cash exactly"

Shipping

• "Flash Express 1-3 days 55 THB"
• "Kerry COD available nationwide"
• "Tracking shared after shipment"

International shipping

Cross-border:

Documents Required

• Commercial invoice
• Packing list
• Customs declaration

Carriers

• Thailand Post EMS
• DHL/FedEx (premium)
• Forwarding services

Costs

• 500-5000 THB/kg
• Duties/taxes buyer pays
• 7-21 days typical

Return policy guidelines

Customer service:

NO-QUESTION RETURNS (Optional)

• 7 days for unopened items
• Buyer pays return shipping
• Restocking fee 10%

Condition Returns

• Same condition received
• Original packaging
• Proof photos required

Platform Returns

• Escrow transactions only
• 14-day inspection period
• Platform mediation

Multi-item shipping optimization

Save costs:

Combined Boxes

• Multiple small items one package
• Volume weight calculation
• Per-item pricing vs combined

Bulk Discounts

• Carrier volume discounts
• Regular shipping sellers

Troubleshooting delivery

Common issues:

Lost Package

• File claim with tracking
• Insurance reimbursement
• Platform assistance

Damaged Delivery

• Photo evidence immediately
• Carrier claim process
• Replacement/refund

No-Show Pickup

• Confirm appointment 24h prior
• Reschedule policy
• Mark no-show feedback

IMPORTANT: Local pickup = zero cost, instant, inspection (bulky/fragile). Shipping = nationwide reach, buyer pays (small/light). Use Kerry/Flash COD 45-55 THB/1kg. Public meetups. Insurance >3000 THB.

BEST PRACTICE: Specify method in title. Free pickup local, buyer pays shipping. Live calculator. Double-box fragile. Share tracking instantly. Public daytime meetups. Test item together.

NEED HELP? Shipping calculator, carrier selection, packaging advice, lost/damaged claims, pickup coordination, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Featured and promoted ads get premium visibility for higher buyer exposure. Learn pricing, benefits, ROI, and which ads to promote for maximum sales conversion.

What are featured ads?

Top positions guaranteed:

Featured Ad Benefits

• Permanent top 3 positions in category
• Above all normal listings
• Special "Featured" badge
• 10-20x more views

Positions

• #1, #2, #3 spots (category homepage)
• Sidebar banner (some categories)
• Search results priority

Duration

• 7 days standard
• 14 or 30 days available
• Auto-renew option

What are promoted ads (bumps/boosts)?

Temporary boosts:

Promoted Ad Types

• Bump to top: 24-48 hours top position
• Homepage slider: Category banner rotation
• Priority search: Above normal results

Boost Levels

• Basic: Top 10 position (low cost)
• Premium: Top 3 + badge (medium)
• VIP: Homepage + top + badge (high)

Pricing comparison

Cost vs benefit:

FEATURED PRICING (per category) | Duration | Solo (#1) | Duo (#1-2) | Trio (#1-3) | |----------|-----------|------------|-------------| | 7 days | 299 THB | 499 THB | 699 THB | | 14 days | 499 THB | 799 THB | 1099 THB | | 30 days | 799 THB | 1299 THB | 1799 THB |

Promoted Boosts

• Bump (24h): 49 THB
• Premium bump (48h): 99 THB
• Homepage slider (7d): 199 THB

Value Packs

• 5 bumps: 199 THB (save 50%)
• Monthly featured: 1999 THB unlimited

How to promote your ad

Simple activation:

1Go to active ad in my ads

2Click "promote" or "make featured"

3Choose package

4Pay via available methods

5Instant activation

6Track performance in dashboard

Bulk Promotion

• Select multiple ads
• Apply same boost level
• Budget management

ROI calculation examples

Real numbers:

HIGH VALUE ITEM (Condo for sale 3M THB)

• Featured 7d: 299 THB
• Normal views: 150/week
• Featured views: 2500/week (17x)
• 1 sale = 30,000 THB commission
• ROI: 100x return

LOW VALUE ITEM (Phone 5000 THB)

• Bump 24h: 49 THB
• Normal: 20 views 0 sales
• Bump: 300 views 2 sales
• Profit: 8000 THB - 49 = 7951 THB
• ROI: 162x return

Break-Even

• Phone 2000 THB: Need 3x view increase
• Most boosts deliver 5-10x

Which ads to promote?

Smart selection:

High Roi Candidates

• Proven performers (50+ views already)
• Competitive categories (many listings)
• High-demand items (cars, property, phones)
• Recently renewed (fresh content)
• Good pricing (competitive)

Avoid Promoting

• Zero views in 7 days
• Poor photos/description
• Overpriced vs market
• Low-demand niche items

Test First

• Free bump good response upgrade featured

Featured vs Promoted comparison

| Feature | Featured | Promoted/Bump | |---------|----------|---------------| | Position | #1-3 permanent | Top 24-48h | | Duration | 7-30 days | 1-7 days | | Views boost | 10-20x | 3-10x | | Cost/day | 40-60 THB | 20-50 THB | | Best for | High-value, long sales cycle | Quick sales, testing |

Timing strategy

When to promote:

Perfect Timing

• New listing (day 1-2)
• After content refresh
• Weekend before (Fri/Sat)
• After price drop
• Competitor surge

Rotation Strategy

• Featured 7 days bump 24h rest 3 days
• Steady top visibility
• Budget efficient

Seasonal Boosts

• Songkran: Home/garden items
• Year-end: Electronics/cars
• Payday weeks: Luxury goods

Tracking promotion performance

Measure success:

Dashboard Metrics

• Pre-promotion baseline (views/messages)
• During promotion (real-time)
• Post-promotion (decay rate)

Success Benchmarks

• Views: 5x minimum increase
• Messages: 3x minimum
• Conversion: 1 sale per 500 views
• ROI: 10x minimum return

Stop Loss

• <3x view increase don't renew
• Zero messages content issue first

Budget management

Monthly planning:

Budget Tiers

• Starter: 500 THB/month (10 bumps)
• Pro: 2000 THB/month (1 featured + bumps)
• Power: 5000 THB/month (multiple featured)

Allocation Strategy

• 50% top performers
• 30% promising new listings
• 20% test/high-risk

Monthly Review

• ROI per ad type
• Adjust next month budget
• Scale winners

Payment methods

Flexible options:

Instant Payment

• Credit/Debit cards
• Mobile banking (TrueMoney, PromptPay)
• Bank transfer (confirmed 1h)

Wallet System

• Top-up account balance
• Pay multiple promotions
• Track spending

Refunds

• No refunds after activation
• Cancel before payment confirmation

Premium seller benefits

VIP advantages:

Premium Features

• 20% discount on all promotions
• Higher position priority
• Unlimited bumps
• Custom badges

Eligibility

• 10+ sales past 30 days
• 4.8+ seller rating
• Verified documents

Upgrade Path

• Consistent sales auto-promotion

Category-specific pricing

Demand-based:

HIGH COMPETITION (expensive)

• Property: +50% premium
• Vehicles: +30% premium
• Jobs/Services: Standard

LOW COMPETITION (discount)

• Niche categories: -20%
• Local services: -10%

Check Pricing

• Live prices in promotion screen
• Varies by category/demand

A/B testing promotions

Optimize spend:

Test Matrix

| Test | Ad A (Featured) | Ad B (Bump) | |------|-----------------|-------------| | Cost | 299 THB/7d | 49 THB/24h | | Views| 1800 | 350 | | Sales| 2 | 0 | | ROI | 67x | 0x |

Winner Scaling

• Featured wins allocate more budget
• Bump sufficient save money

Troubleshooting promotions

Common issues:

Not Getting Top Position

• High competition category
• Recently promoted (cooldown)
• Normal – still above regular listings

Low Roi

• Fix ad first (photos, price)
• Wrong category
• Seasonal demand low

Payment Failed

• Insufficient balance
• Card declined try wallet
• Contact support

Promotion Expired Early

• Technical issue
• Support refund/credit

IMPORTANT: Featured ads = permanent #1-3 positions (299-1799 THB/7-30 days, 10-20x views). Promoted/Bumps = temporary top/boost (49-199 THB, 3-10x views). ROI typically 10-100x for high-value items. Promote proven performers in competitive categories.

BEST PRACTICE: Start with cheap bump (49 THB) to test, upgrade to featured if 3x+ views. Promote new listings day 1-2, weekends, after price drops. Budget 50% top performers. Track ROI: 1 sale/500 views = success. High-value (cars/property) = Featured, low-value = Bump.

NEED HELP? Promotion not working, low ROI, payment issues, position disputes, budget strategy, or category pricing questions, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

SnapSellGo offers a wide range of categories to ensure your ad reaches the right buyers. Choosing the correct category is essential for maximum visibility and sales.

Main categories overview

The marketplace structure:

PRIMARY CATEGORIES (13 main groups)

For Sale (personal items)

Electronics &amp; Tech

Vehicles (cars, motorcycles, bicycles)

Property &amp; Rentals

Services (professional, freelance)

Jobs &amp; Gigs

Community &amp; Events

Free Items

Wanted (looking to buy)

Pets &amp; Animals

Sports &amp; Fitness

Books &amp; Media

Business Equipment

Each main category contains multiple subcategories.

For Sale (Personal Items)

Everyday household goods:

FURNITURE & HOME

• Sofas, tables, chairs, beds
• Kitchen appliances, utensils
• Home decor, lighting, curtains
• Storage solutions, shelving

Clothing &Amp; Accessories

• Men's, women's, children's clothing
• Shoes, bags, jewelry
• Watches, sunglasses

BABY & KIDS

• Strollers, cribs, high chairs
• Toys, games, children's clothing
• Baby gear (car seats, carriers)

HOME & GARDEN

• Gardening tools, plants, pots
• Cleaning supplies, vacuums
• Laundry equipment

Miscellaneous

• Books, CDs, DVDs
• Art, collectibles, antiques
• Musical instruments

Electronics &amp; Tech

High-demand category:

Computers &Amp; Accessories

• Laptops, desktops, tablets
• Monitors, keyboards, mice
• Printers, scanners

Mobile Phones &Amp; Accessories

• Smartphones (iPhone, Samsung, etc.)
• Phone cases, chargers, earbuds
• Smartwatches

AUDIO & VIDEO

• Speakers, headphones, soundbars
• TVs, projectors, home theater
• Cameras, drones, photography gear

Gaming

• Consoles, games, controllers
• PC gaming gear

Office Equipment

• Shredders, calculators, office supplies

Vehicles

Transportation:

Motorcycles &Amp; Scooters

• Honda PCX, Yamaha Fino, scooters
• Motorcycles, dirt bikes

Cars

• Sedan, SUV, pickup trucks
• New and used vehicles

BICYCLES & PARTS

• Mountain bikes, road bikes
• Bike accessories, parts

BOATS & WATERCRAFT

• Kayaks, paddleboards, small boats

Vehicle Parts &Amp; Accessories

• Tires, helmets, car parts

Property &amp; Rentals

Real estate:

Apartments &Amp; Condos (Rent)

• 1BR, 2BR, studios
• Furnished, unfurnished
• Short-term, long-term

Houses &Amp; Villas (Rent/Sale)

• Detached houses, townhouses
• Villas, pool villas

Rooms For Rent

• Shared apartments, single rooms
• Student housing

LAND & COMMERCIAL

• Land for sale
• Office space, retail space

Services

Professional offerings:

Professional Services

• Photography, graphic design
• Tutoring, language lessons
• Consulting, business services

Home Services

• Plumbing, electrical, cleaning
• Painting, repairs, handyman
• Moving services

HEALTH & BEAUTY

• Massage, fitness training
• Hair, makeup, beauty services
• Pet grooming

Jobs &amp; Gigs

Employment:

Full-Time Jobs

• Office jobs, management, sales
• Hospitality, restaurant work

PART-TIME & GIGS

• Freelance writing, design, programming
• Evening/weekend work
• Short-term projects

TEACHING & TUTORING

• English teachers, language tutors
• Music, art, academic tutoring

Community &amp; Events

Local activities:

EVENTS & CLASSES

• Language exchanges, cooking classes
• Yoga, fitness classes
• Workshops, seminars

Wanted Posts

• Looking for roommates
• Wanted: furniture, items
• Seeking services

LOST & FOUND

• Lost pets, items
• Found items to return

Free Items

Giveaways:

Free Stuff

• Moving sale leftovers
• Pay-it-forward items
• Still usable but no longer needed

Free Services

• Free lessons, advice
• Community help offers

Pets &amp; Animals

Animal lovers:

Pets For Sale/Adoption

• Dogs, cats, birds, fish
• Puppies, kittens

Pet Supplies

• Cages, food bowls, toys
• Beds, carriers

Pet Services

• Grooming, walking, boarding

Sports &amp; Fitness

Active lifestyle:

Fitness Equipment

• Treadmills, weights, bikes
• Yoga mats, gym equipment

Sports Gear

• Golf clubs, tennis rackets
• Soccer balls, basketballs

BICYCLES (see Vehicles)

Books &amp; Media

Knowledge and entertainment:

Books

• Textbooks, novels, magazines
• Educational books

Media

• DVDs, CDs, vinyl records
• Video games, board games

Business Equipment

Professional tools:

OFFICE EQUIPMENT (see Electronics)

Restaurant Equipment

• Kitchen appliances, furniture
• Tables, chairs, POS systems

Shop Equipment

• Tools, machinery, display cases

How to choose the right category

Decision guide:

1Identify primary purpose

• Selling item? For Sale or specific category
• Offering service? Services
• Renting property? Property
• Hiring? Jobs

2FIND MOST specific subcategory

• Broad: Electronics Specific: Laptops
• Gets you to right buyers faster

3Check buyer behavior

• Where would you search if buying?
• Put your ad where buyers look

4IF multiple FIT, choose primary

• Sofa: Furniture & Home (not Vehicles)
• Bike: Bicycles (not Sports)

Wrong Category Consequences

• Buyers won't find you
• Ad may be moved or deleted
• Less competition but wrong audience

Category-specific tips

Maximize visibility:

HIGH-COMPETITION CATEGORIES (Electronics, Vehicles, Property)

• Use specific model numbers in title
• Excellent photos (5+)
• Competitive pricing
• Detailed specs

LOW-COMPETITION CATEGORIES (Business Equipment, Pets)

• Broader title acceptable
• Emphasize condition/quality
• May get fewer but higher-quality inquiries

Seasonal Categories

• Air conditioners (hot season)
• Heaters (cool season)
• Holiday decorations (December)

Services Categories

• Mention experience, qualifications
• Service area and availability
• Sample photos/portfolio

Free Items

• Still use good photos
• Clear pickup instructions
• First come first served

IMPORTANT: SnapSellGo has 13 main marketplace categories: For Sale, Electronics, Vehicles, Property, Services, Jobs, Community, Free Items, Wanted, Pets, Sports, Books, and Business Equipment. Each contains multiple subcategories. Choose the most specific subcategory where your buyers will search (e.g., "Laptops" not just "Electronics"). Wrong categories mean buyers won't find your ad. High-competition categories need excellent photos and competitive pricing.

BEST PRACTICE: When posting, select the most specific subcategory where your target buyers search. Research where similar items are listed. For high-competition categories like Electronics and Vehicles, use model numbers in titles and upload 5+ excellent photos. For services, mention experience and service area. Always verify you're in the right category before publishing – wrong category means no visibility.

NEED HELP? If you're unsure which category fits your item/service, your ad was moved to another category, can't find the right subcategory, or want advice on category selection for maximum visibility, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

A well-written ad with complete information attracts serious buyers and leads to faster sales. Here's exactly what to include for maximum results.

Essential information (required)

These fields are mandatory:

Title

• 50-70 characters
• Brand, model, condition
• Key specifications
• Example: "iPhone 14 Pro Max 256GB Sierra Blue - Like New"

Price

• Clear asking price or "Negotiable"
• Include currency (THB, USD, EUR)
• Mention if includes delivery or taxes
• Example: "18,500 THB (slightly negotiable)"

Location

• City and neighborhood
• Pickup area or delivery zone
• Public meeting spot
• Example: "Sukhumvit area, BTS Phrom Phong"

Photos

• Minimum 1, recommended 3-5
• Clear, well-lit, multiple angles
• First photo = main thumbnail

Category

• Correct main and subcategory
• Most specific available

Contact Method

• Platform messaging (default)
• Phone number optional
• Response time expectation

Recommended information (highly advised)

These make your ad stand out:

Description

• 3-5 detailed paragraphs
• Specifications, condition, history
• What's included, reason for selling
• Transaction details

Condition

• New, Like New, Good, Fair, As-Is
• Be honest about wear and damage
• Mention repairs or issues

Specifications

• Size, weight, dimensions
• Technical specs, model numbers
• Color, material, capacity
• Age/purchase date

Inclusions

• What's included in price
• Accessories, cables, manuals
• Warranty if applicable
• Original box/packaging

Title optimization

First impression formula:

Brand + Model + Spec + Condition

Examples:

• Electronics: "Samsung Galaxy S23 Ultra 512GB Green - Mint"
• Furniture: "IKEA Malm 6-Drawer Dresser White - Excellent"
• Vehicle: "Honda Wave 125i 2022 Red - 3,000km"
• Service: "Professional Photography Session - Portrait/Wedding"
• Rental: "1BR Condo Asoke BTS - Furnished 18K/month"

Avoid:

• "Great deal!!! Must see!!!" (spam)
• "Item for sale" (too vague)
• ALL CAPS (except brand names)

Description structure (5 paragraphs)

Proven template:

Paragraph 1 – Introduction

• What it is, main features
• Why selling, overall condition
• Hook the buyer

Paragraph 2 – Specifications

• Detailed technical specs
• Measurements, capacity, features
• Model number, serial number if relevant

Paragraph 3 – Condition &Amp; History

• Honest condition assessment
• Usage history, maintenance
• Any issues or repairs
• Photos of any wear

Paragraph 4 – What's Included

• Accessories, cables, manuals
• Original packaging
• Warranty status
• Delivery options

Paragraph 5 – Transaction Details

• Price (confirm negotiable?)
• Pickup/delivery options
• Payment methods
• Availability for viewing
• Contact instructions

Complete example: Electronics ad

iPhone 14 Pro Max listing:

Title: "iPhone 14 Pro Max 256GB Sierra Blue - Like New 18,500 THB"

Description: "Excellent condition iPhone 14 Pro Max 256GB Sierra Blue. Selling because upgrading to iPhone 15. Perfect for power users, photography enthusiasts, and gamers.

Specifications: 6.7-inch Super Retina XDR display, A16 Bionic chip, 48MP main camera, 256GB storage, factory unlocked for all carriers. Purchased December 2022 from iStudio. Always used with case and screen protector.

Condition: Like new with minimal signs of use. Screen flawless, body has very light scratches on bottom edge (barely visible). Battery health 96%. No hardware issues, runs iOS 17 perfectly. Comes with original box.

Included: Phone, original Apple USB-C cable, original box. No charger (using wireless). Screen protector and case not included.

Price: 18,500 THB (slight negotiation for cash/quick sale). Pickup in Sukhumvit (BTS Thong Lo). Can meet at BTS station or coffee shop. Cash only. Available evenings/weekends. Serious buyers only please."

Complete example: Furniture ad

Sofa listing:

Title: "IKEA Kivik 3-Seater Sofa Grey Fabric - Excellent 4,500 THB"

Description: "Like-new IKEA Kivik 3-seater sofa in light grey fabric. Perfect condition, selling because moving to smaller apartment.

Specifications: 230cm wide x 88cm deep x 88cm high. Removable, washable covers. Storage pockets on sides. Weight capacity 300kg total.

Condition: Used 8 months in smoke/pet-free home. No stains, tears, or damage. Fabric clean with minimal wear. Frame solid. Feet all intact.

Included: Sofa with all cushions (3 seat, 2 back). Original IKEA packaging not available. Easy to disassemble for transport.

Price: 4,500 THB (original 12,900 THB). Pickup only from Sukhumvit Soi 23. Can help with disassembly. Cash payment. Available any evening next week."

Complete example: Service ad

Photography service:

Title: "Professional Portrait Photography - 2,500 THB Session"

Description: "Professional portrait photographer with 5+ years experience. Specializing in headshots, family portraits, and lifestyle photography.

Services: 1-hour session, 30 edited high-res photos, 2 outfit changes. Studio or outdoor locations in Bangkok. Perfect for LinkedIn profiles, family photos, or personal portraits.

Equipment: Canon R6, multiple lenses, professional lighting. Fully insured. Satisfaction guaranteed.

Portfolio available upon request. Previous clients include executives, families, and small businesses.

Price: 2,500 THB for 1-hour session + 30 edited photos. Additional retouching 200 THB/photo. Travel within Bangkok 500 THB.

Contact via messaging. Available weekends. Studio in Phrom Phong area. References available."

Condition descriptions

Standard terms:

New / New In Box

• Never used, original packaging
• Full warranty
• 80-100% of retail price

Like New / Mint

• Used very little, like new condition
• No visible wear
• 70-85% of retail

Excellent

• Minimal signs of use
• Fully functional
• 50-70% of retail

Good

• Normal wear expected for age
• Fully functional
• 30-50% of retail

Fair

• Visible wear, scratches, minor damage
• Still functional
• 20-40% of retail

As-Is / For Parts

• Needs repair, selling as-is
• No returns or guarantees
• 10-20% of retail or less

Be Honest

• Better to disclose issues upfront
• Builds trust
• Reduces disputes

Specifications by category

What to include:

Electronics

• Brand, model, serial number
• Storage, RAM, processor
• Battery health, screen size
• Unlocked status, warranty

Furniture

• Dimensions (L x W x H)
• Material, color, weight capacity
• Assembly required?
• Number of pieces

Vehicles

• Make, model, year
• Mileage/odometer reading
• Engine size, transmission
• Registration status, service history

Appliances

• Brand, model, capacity
• Energy rating, voltage
• Warranty remaining
• Manual included?

Services

• Experience years
• Qualifications, certifications
• Service area, availability
• Portfolio/samples

What to include in transaction details

Closing information:

Price Confirmation

• Restate price
• Negotiable or firm?
• Includes taxes/shipping?

Pickup/Delivery

• Location (neighborhood, BTS station)
• Delivery options and cost
• Available times

Payment Methods

• Cash (most common)
• Bank transfer details (if comfortable)
• Never: Western Union, crypto (scam risk)

Viewing/Testing

• "Available for testing"
• "Can meet to show item"
• Public location recommended

Availability

• "Available this weekend"
• "Quick sale - moving soon"
• Response time: "Reply within 2 hours"

What NOT to include

Protect yourself:

Personal Information

• Exact home address (use neighborhood)
• Full phone number publicly (use messaging first)
• ID numbers, bank details
• Personal photos unrelated to item

Risky Payment Methods

• Western Union, MoneyGram
• Cryptocurrency
• Prepayment without meeting
• Overseas wire transfers

Illegal Or Suspicious Items

• Weapons, drugs, counterfeit
• Unrealistically low prices
• "Too good to be true" deals

Spam Elements

• All caps, excessive exclamation points

• "Buy Now!!! Limited Time!!!"

• Repetitive text

Photos: What to show

Visual details:

REQUIRED PHOTOS (3 minimum)

Overall item from front (main thumbnail)

Side angle

Any wear, damage, or imperfections

Category Specific

• Electronics: Screen on, ports, serial number
• Furniture: All cushions, undercarriage, stains
• Vehicles: Odometer, interior, engine bay
• Clothing: Front, back, tags, any wear

Scale Reference

• Show next to ruler, soda can, or hand
• Helps buyers understand size

Accessories

• Show cables, remotes, manuals
• What buyers will actually receive

Responding to common buyer questions

Anticipate these:

Price Negotiation

• "Can you do 15K?" "Firm at 18K but includes delivery"
• Have your bottom line ready

Condition Concerns

• "Any scratches?" "Minor bottom scratches shown in photo 4"
• Refer to photos

Availability

• "Still available?" "Yes, first to pay secures"
• Update ad title: "STILL AVAILABLE"

Location

• "Where to pick up?" "BTS Phrom Phong station, Saturday 2pm"
• Public meeting spot

Testing

• "Can I test?" "Yes, meet at coffee shop near BTS"

Ad optimization checklist

Before publishing:

TITLE Brand + model + spec + condition 50-70 chars DESCRIPTION 3-5 paragraphs All specs Condition honest PHOTOS 3-5 clear Multiple angles Imperfections shown PRICE Researched Realistic Clear currency LOCATION Neighborhood Pickup details Public meeting CATEGORY Most specific Buyer search location CONTACT Platform messaging Response commitment

POST-PUBLISH Check ad Test messaging Monitor views

Troubleshooting incomplete ads

Common issues:

PROBLEM: "Required fields missing" SOLUTION: Check title, price, category, location, at least 1 photo

PROBLEM: Photos rejected SOLUTION: JPG/PNG only, under 5MB each, no inappropriate content

PROBLEM: Ad not saving SOLUTION: Complete all required fields, check internet, try different browser

PROBLEM: Can't publish SOLUTION: First-time poster? May need moderator approval. Wait 24h.

PROBLEM: No views/inquiries SOLUTION: Add more photos, improve title, lower price, verify category

IMPORTANT: Every SnapSellGo ad needs a specific title (brand + model + condition), clear price, location, and at least 1 photo. Recommended: 3-5 paragraph description, 3-5 photos, honest condition assessment, specifications, inclusions, and transaction details. Use the 5-paragraph description structure: introduction, specs, condition, inclusions, transaction details. Be honest about condition and defects.

BEST PRACTICE: Use this proven structure: **Title**: Brand + model + key spec + condition (e.g., "iPhone 14 Pro Max 256GB Sierra Blue - Like New"). **Description**: 5 paragraphs (intro, specs, condition/history, inclusions, transaction details). **Photos**: 3-5 clear photos showing all angles and any wear. **Price**: Researched competitive price. **Location**: Neighborhood + public meeting spot. Respond to inquiries within 2 hours.

NEED HELP? If you're unsure what specifications to include for your item, need examples for your category, want feedback on your ad draft, or have questions about pricing or descriptions, contact This email address is being protected from spambots. You need JavaScript enabled to view it..

Understand moderation decisions and appeal process. Common violation categories, prevention tips, and how to get your ads approved quickly.

Common rejection reasons

Top violations:

Prohibited Content (40%)

• Alcohol/tobacco under age restrictions
• Animals (protected species)
• Weapons/knives
• Counterfeit branded goods
• Adult services/products

Category Mismatch (25%)

• Vehicles in Electronics
• Services in For Sale
• Jobs in Vehicles
• Real estate in Furniture

Poor Quality (20%)

• Blurry photos (<500px)
• No photos (3+ required)
• Stock photos (detected)
• Misleading descriptions

Policy violations details

Understand boundaries:

Brand Names

• "iPhone 15" OK
• "iPhone factory sealed" = counterfeit flag
• Designer bags require authenticity proof

Services Vs Products

• Product: Physical item sale
• Service: Time/labor (different category)
• Rentals: Special category

Photo requirements

Visual standards:

Minimum 3 Photos

• Multiple angles
• Condition visible
• No watermarks/filters
• Real photos only

Quality Specs

• Minimum 800x600px
• Good lighting
• Full item visible
• No people/faces (privacy)

Rejected Photo Types

• Screenshots
• Other website photos
• Heavy filters
• Text overlays

Title and description rules

Content guidelines:

TITLE (max 70 chars)

• Specific + keywords
• "iPhone 15 Pro 256GB Blue Excellent"
• "Brand new iPhone cheapest price!!!"

Description

• Honest condition
• No HTML (plain text)
• No external links
• No contact info (use messaging)

Pricing violations

Market fairness:

Too Low Prices

• <30% market value = flagged
• "500 THB iPhone" auto-rejected
• Test market first

Too High Prices

• Rare, but misleading specs

Duplicate detection

Anti-spam:

Identical Content

• Same title + photos + description
• Cross-category duplicates
• Multiple cities (no delivery)

Auto-Detection

• 95% accuracy
• Appeals rarely approved

Appeal process

Challenge decisions:

Appeal Button

• Notification "Appeal this decision"
• Submit improved version
• Explanation + fixes

Approval Rate

• 65% successful appeals
• Fixed violations = approved
• Same errors = permanent reject

Timeline

• <24 hours response
• Multiple fixes allowed

Account-level moderation

Repeated issues:

Warning System

• 1st violation: Warning + fix
• 2nd: 7-day posting ban
• 3rd: 30-day ban
• 4th: Permanent suspension

Reputation Impact

• Affects search ranking
• Premium features restricted
• Buyer trust decreased

Auto-moderation vs human

Technology + people:

AI FILTERS (90% cases)

• Keyword blacklists
• Image recognition
• Duplicate fingerprinting
• Pricing algorithms

Human Review (10%)

• Edge cases
• Appeals
• High-value listings
• Policy edge cases

Prevention checklist

Get approved first time:

Ad Creation Checklist

• Correct category
• 5+ real photos
• Honest condition/pricing
• No prohibited keywords
• Unique description
• Platform messaging only

Category selector guide

Avoid wrong category:

Primary Categories

• For Sale (physical products)
• Vehicles (cars/motorcycles)
• Property (rentals/sales)
• Jobs/Services (labor)
• Community (free/wanted)

Sub-Categories

• Electronics Phones iPhone
• Furniture Living Room Sofa

Approval statistics

Platform performance:

2025 Data

• 2.5M ads submitted
• 92% auto-approved
• 6% rejected (fixed 65%)
• 2% permanent violations
• Average approval: 12 minutes

Improvement Trends

• Rejections down 30% YoY
• Appeal success up 15%

Competitor analysis

Learn from others:

Top Performing Ads

• 8-12 photos
• Specific titles (model/capacity/color)
• Competitive pricing (±10% market)
• Daily renewals
• Featured promotion

Premium moderation

Fast track:

Premium Benefits

• Priority human review (<2h)
• Higher photo limits
• Lenient pricing
• Pre-approval service

Cost

• Included in Premium Seller
• 299 THB/month

After rejection: Next steps

Recovery plan:

Immediate Fixes

• Read rejection reason carefully
• Edit specific violations
• Resubmit appeal

Long-Term

• Review all active ads
• Category training
• Premium consideration
• Consistent quality

IMPORTANT: Most rejections = prohibited content (40%), wrong category (25%), poor photos (20%). Fix + appeal (65% success). Minimum 3 real photos 800px, honest pricing/market value.

BEST PRACTICE: Use checklist before posting. 5+ photos multiple angles. Specific titles (model/color/condition). Correct category. Appeal every rejection with fixes. Premium for priority review.

NEED HELP? Appeal denied, repeated rejections, category confusion, policy clarification, moderation feedback, contact This email address is being protected from spambots. You need JavaScript enabled to view it..